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Remofilwe Letlape

Remofilwe Letlape

Store Manager with experience in retail operations, staff management, inventory control, and customer service

Talent
Rustenburg, Bojanala PlatinumMember since August 5, 2024
CUSTOMER SERVICE
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CUSTOMER SERVICE

About

I seek challenging opportunities where I can fully use my skills for the success of the organization. I have the ability to analyze complex problems and implement solutions. I am a fast learner easily adapt to the ever changing business environment.

Experience

Store Manager at Mnandi Braal (2025-11 – 2026-07)

  • Overseeing daily operations
  • Managing staff (hiring, training, scheduling)
  • Controlling inventory (stock levels, ordering)
  • Driving sales (promotions, customer service)
  • Handling customer complaints (conflict resolution)
  • Managing finances (budgeting, cash handling)

Supervisor at Day to day super market (2024-11 – 2025-08)

  • Overseeing daily operations
  • Managing staff (hiring, training, scheduling)
  • Controlling inventory (stock levels, ordering)
  • Driving sales (promotions, customer service)
  • Handling customer complaints (conflict resolution)
  • Managing finances (budgeting, cash handling)

Sales Agent at Sanlam Sky (2023-10 – 2023-10)

  • Present, promote and sell products/services using solid arguments to existing and prospective customers
  • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
  • Analyze the territory/market's potential, track sales and status reports
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
  • Keep abreast of best practices and promotional trends
  • Continuously improve through feedback

Sales Agent at Old mutual (2023-05 – 2023-09)

  • Present, promote and sell products/services using solid arguments to existing and prospective customers
  • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
  • Analyze the territory/market's potential, track sales and status reports
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
  • Keep abreast of best practices and promotional trends
  • Continuously improve through feedback

Cashier at Total garage (2022-12 – 2023-04)

  • Manage transactions with customers using cash registers
  • Scan goods and ensure pricing is accurate
  • Collect payments whether in cash or credit
  • Issue receipts, refunds, change or tickets
  • Cross-sell products and introduce new ones
  • Greet customers when entering or leaving the store
  • Maintain clean and tidy checkout areas
  • Track transactions on balance sheets and report any discrepancies

Cashier at Shoprite (2021-05 – 2021-05)

  • Manage transactions with customers using cash registers
  • Scan goods and ensure pricing is accurate
  • Collect payments whether in cash or credit
  • Issue receipts, refunds, change or tickets
  • Redeem stamps and coupons
  • Cross-sell products and introduce new ones
  • Resolve customer complaints, guide them and provide relevant information
  • Greet customers when entering or leaving the store
  • Maintain clean and tidy checkout areas
  • Track transactions on balance sheets and report any discrepancies
  • Bag, box or gift-wrap packages
  • Handle merchandise returns and exchanges

Education

Matric – H.F TLOU SECONDARY SCHOOL (2017)

Skills

Store Manager with experience in retail operationsstaff managementinventory controland customer service

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