
Remofilwe Letlape
Store Manager with experience in retail operations, staff management, inventory control, and customer service
Talent
Rustenburg, Bojanala PlatinumMember since August 5, 2024
CUSTOMER SERVICE
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CUSTOMER SERVICE
About
I seek challenging opportunities where I can fully use my skills for the success of the organization. I have the ability to analyze complex problems and implement solutions. I am a fast learner easily adapt to the ever changing business environment.
Experience
Store Manager at Mnandi Braal (2025-11 – 2026-07)
- Overseeing daily operations
- Managing staff (hiring, training, scheduling)
- Controlling inventory (stock levels, ordering)
- Driving sales (promotions, customer service)
- Handling customer complaints (conflict resolution)
- Managing finances (budgeting, cash handling)
Supervisor at Day to day super market (2024-11 – 2025-08)
- Overseeing daily operations
- Managing staff (hiring, training, scheduling)
- Controlling inventory (stock levels, ordering)
- Driving sales (promotions, customer service)
- Handling customer complaints (conflict resolution)
- Managing finances (budgeting, cash handling)
Sales Agent at Sanlam Sky (2023-10 – 2023-10)
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
- Analyze the territory/market's potential, track sales and status reports
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
- Keep abreast of best practices and promotional trends
- Continuously improve through feedback
Sales Agent at Old mutual (2023-05 – 2023-09)
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
- Analyze the territory/market's potential, track sales and status reports
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
- Keep abreast of best practices and promotional trends
- Continuously improve through feedback
Cashier at Total garage (2022-12 – 2023-04)
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Cross-sell products and introduce new ones
- Greet customers when entering or leaving the store
- Maintain clean and tidy checkout areas
- Track transactions on balance sheets and report any discrepancies
Cashier at Shoprite (2021-05 – 2021-05)
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Redeem stamps and coupons
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving the store
- Maintain clean and tidy checkout areas
- Track transactions on balance sheets and report any discrepancies
- Bag, box or gift-wrap packages
- Handle merchandise returns and exchanges
Education
Matric – H.F TLOU SECONDARY SCHOOL (2017)
Skills
Store Manager with experience in retail operationsstaff managementinventory controland customer service
