Ripfumelo Hlongwane

Organised and detail-oriented administrator with experience in food and beverage administration, office administration, tender administration, procurement, stock control, inventory management, food and beverage costing, data capturing, document control, reporting and customer service. Experienced in preparing requisitions, purchase orders and tender documentation; conducting stock takes; calculating ingredient, portion and selling costs; verifying invoices and deliveries; maintaining accurate records; coordinating with suppliers; monitoring deadlines; and supporting daily business operations. Currently working in a resort environment as a Food and Beverage Administrator and Front Desk Ticket Sales Administrator.

Holds a Bachelor of Arts in Psychology from the University of South Africa (UNISA) and is currently studying towards a BA Honours in Psychology.

Food and Beverage Administrator and Front Desk Ticket Sales Administrator - Bodlongwa River Resort

(2025-03)

• Provide daily administrative support to the Food and Beverage department, including kitchen, bar and related operational areas.
• Prepare and process requisitions for food, beverages, ingredients, packaging and other departmental requirements.
• Complete food and beverage costings by calculating ingredient costs, portion costs and selling prices.
• Assist with menu costing, pricing and ingredient calculations to support accurate pricing and profitability.
• Monitor stock levels and assist with maintaining minimum and maximum stock levels to support timely reordering.
• Conduct weekly and monthly stock takes and accurately capture stock quantities, movements and balances.
• Monitor and report stock variances, shortages, wastage and expired products.
• Prepare and maintain stock reports, purchasing records, costing information and other Food and Beverage documentation.
• Verify delivered goods against purchase orders and invoices, checking quantities, product descriptions and pricing.
• Liaise with suppliers and sales representatives regarding orders, deliveries, product availability, shortages and discrepancies.
• Monitor fast-moving and slow-moving food and beverage items to support purchasing and stock planning decisions.
• Assist with procurement and stock planning for events, busy periods and peak-season operations.
• Maintain organised records of requisitions, purchase orders, invoices, stock sheets, costings and departmental documentation.
• Assist the Head Chef, Bar Supervisor and management with Food and Beverage administrative and operational requirements.
• Capture and maintain accurate data relating to stock, purchases, costings and departmental activities.
• Provide front desk administration and customer service support.
• Process ticket sales, assist with bookings and respond to customer queries.
• Assist with sales reporting and cash reconciliation relating to ticket sales.
• Coordinate information between Food and Beverage staff, management and other departments to support efficient operations.

Office Administrator - Mashilo Integrated Solutions

(2024-01 - 2025-01)

Contract Completed

• Provided comprehensive administrative support to management and internal departments, contributing to the efficient coordination of daily office operations.
• Supported the administration of tender processes, including the preparation, compilation and organisation of tender documentation.
• Reviewed tender requirements and assisted with compiling accurate supporting information in line with submission specifications.
• Coordinated the collection of company information, compliance documents and supporting records required for tender submissions.
• Maintained tender registers and monitored submission deadlines to support the timely completion and submission of tender responses.
• Performed accurate data capturing and maintained up-to-date electronic and physical records.
• Prepared, formatted and proofread administrative documents, correspondence, schedules and reports.
• Implemented and maintained structured filing and document control systems to support efficient information retrieval.
• Maintained document version control and ensured that documents were correctly labelled, stored and updated.
• Assisted with preparing administrative reports, schedules and information for management review.
• Coordinated information and documentation between management, employees, clients and external stakeholders.
• Managed routine office correspondence and responded to administrative queries professionally.
• Maintained confidentiality when handling company records, tender information and sensitive business documentation.
• Supported general office operations by coordinating administrative tasks, maintaining records and ensuring deadlines were met.

Office Administrator – Tender Administration and Data Capturing - Vululwani Technologies

(2022-01 - 2024-01)

Contract Completed

• Provided administrative support to management and the wider organisation, contributing to the smooth running of daily office operations.
• Supported tender administration from the initial document-gathering stage through to final submission.
• Prepared, compiled, formatted and organised tender documents in accordance with specified requirements and submission guidelines.
• Reviewed tender checklists and assisted with verifying that required forms, schedules, certificates and supporting documents were included.
• Coordinated the collection of information and documentation from internal stakeholders to support complete and accurate tender submissions.
• Maintained tender trackers and monitored key deadlines, submission requirements and outstanding documentation.
• Assisted with the final preparation and electronic or physical packaging of tender submissions.
• Performed accurate and timely data capturing using spreadsheets and administrative systems.
• Verified captured information for completeness, consistency and accuracy before updating company records.
• Maintained organised electronic and physical filing systems for tender documents, company records and administrative correspondence.
• Applied document control procedures to support accurate record keeping, version management and easy retrieval of information.
• Prepared and updated spreadsheets, registers, schedules and administrative reports as required.
• Liaised professionally with colleagues, management and relevant stakeholders to obtain outstanding information and documentation.
• Assisted with preparing company profiles, capability information and supporting business documentation.
• Provided administrative assistance with correspondence, meeting arrangements, document preparation and general office coordination.
• Maintained confidentiality and discretion when handling company information, client details and tender-related documentation.
• Supported management with ad hoc administrative duties and completed assigned tasks accurately and within required timeframes.

Bachelor of Arts - Psychology - University of South Africa (UNISA) (2022)

National Senior Certificate / Grade 12 - Hluvuka High School (2017)

BA Honours - Psychology