IT Desktop support and IT technician
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Solid foundational knowledge base in IT Technical Support and the ability to apply knowledge and skills in network fundamentals,
network access, IP connectivity, IP services, security fundamentals, and desktop support.
Productivity Suites: Microsoft Office Suite (Word,
Excel, PowerPoint, Outlook, MS Active Directory)
● Programming: HTML, CSS, JavaScript, Python, VB.Net,
● Operating Systems: Microsoft Windows 7/8.1/10, Linux,
Mac OS, Ubuntu
●
Troubleshoot PC and mobile device issues including application security support
● Install & configure laptops and other mobile devices
● Identify and protect against security vulnerabilities for devices and their network connections
● Identifying, using, and connecting hardware components and devices etc.
Cisco Certified Network Professional (CCNP), ICT Academy
Cisco Certified Network Associate (CCNA), ICT Academy
Degree and Higher Certificate in Information Technology,
Richfield Graduate Institute of Technology
Higher Education Diploma, Njanja Institute
