Roland

Experienced business owner, supervisor and operations-focused professional with a broad background in project coordination, team leadership, customer relationship management and maintenance services. Skilled at managing work from planning and costing through to delivery, coordinating staff and suppliers, resolving practical problems, and maintaining strong client relationships. Brings a hands-on management style, sound administrative ability and a strong commitment to dependable service and quality results.

Owner - The Hammer and Chisel

(2011-04 - 2024-10)

Current status: Resumed work with The Hammer and Chisel in January 2026 while pursuing a permanent opportunity. Fully recovered and motivated to secure a stable, long-term role.

• Led business development and customer relationship management, securing new clients and maintaining ongoing client relationships.
• Coordinated projects from quantity surveying and bills of materials through quotations, site supervision and completion.
• Managed debtors, creditors and business administration.
• Oversaw and performed electrical call-outs, fault finding and issuing Electrical Compliance Certificates.
• Managed delivery of home-improvement projects including flooring, kitchens, bathrooms, plumbing, roofing, painting and general maintenance.

Site Supervisor & Electrician - Webbers Electrical

(2010-01 - 2010-12)

Reason for leaving: Major back surgery (L5 disc removal) temporarily prevented roof work.

• Supervised staff and coordinated electrical installations and site activities.
• Handled electrical call-outs and fault finding in industrial and commercial environments.
• Managed fleet control and related operational requirements.

Sales Representative & Customer Relationship Manager - Builders Trade Depot

(2009-01 - 2009-12)

Reason for leaving: Relocation to Johannesburg.

• Maintained customer relationships, resolved issues and supported customer satisfaction.
• Managed quotations, order administration, product sourcing and new-customer lead generation.
• Shared product knowledge and developed solutions and proposals to meet customer needs.

Supervisor - Fiber-wound (contracted to Sappi Saiccor and NCP)

(2008-02 - 2009-01)

Reason for leaving: Relocation to Johannesburg.

• Supervised approximately six team members and coordinated project tasks and deliverables.
• Oversaw the lay-down area and supported pipe and fibreglass tank installation projects.
• Coordinated practical work including pipe fitting, rigging, grinding and handling fibreglass, resin and catalysts.

Manager / 2IC to Director - Care-line Crisis and Trauma Centre

(2003-08 - 2007-12)

Reason for leaving: Career advancement and seeking employment in industry.

• Managed office operations, maintenance, drivers and other staff.
• Project-managed The Nest shelter renovations from design and planning through completion.
• Coordinated crisis-centre design, planning, construction and ongoing maintenance.
• Served as a Board Member and supported counselling and debriefing services.
• Oversaw maintenance and building work, electrical installations, plumbing and call-outs.
• Supported sponsorships and fundraising, and managed petty cash, budgets, debtors and creditors.
• Organised team-building activities and life-skills programmes.

Maintenance - Promark Butchery Equipment

(2003-02 - 2003-08)

Reason for leaving: Left to take up a ministry position.

• Maintained butchery equipment and machinery to support reliable operation.