Ronice

Making outbound collection calls to debtors. Working with debtors to work out payments. Following up clients on previous payment arrangements.

Call Centre Agent/Debt Collection - KBG Attorneys

(2016-07 - 2016-09)

• Making outbound collection calls to debtors.
• Working with debtors to work out payments.
• Following up clients on previous payment arrangements.
• Maintaining accurate, up-to-date customer account information.

Seasonal Fire Fighter (EPWP) - Stellenbosch Fire & Rescue Department

(2016-12 - 2017-02)

• Performs a variety of task associated with responding to and dealing with fire fighting.
• Emergency rescue services.
• Rendering basic medical care.
• Performing fire prevention activities.
• Operating and maintaining fire fighting equipment and apparatus.
• Maintaining fire station facilities and related work as required under appropriate supervision, in order to protect the lives and property of the citizen of the municipality.
• Checking if hydrants is still operating.
• Fire and life safety at schools and institutions

Fire Hydrant Inspector - Stellenbosch Fire & Rescue Department

(2017-08 - 2018-01)

• Cleaning the hydrants.
• Painting of hydrants.
• Checking if hydrants is still operating.

Call Centre Agent/Insurance - Momentum Winelands Stellenbosch

(2018-10 - 2019-10)

• Underwriting of insurance
• Outbound calls.
• Liaison with current clients.
• Admin duties.
• Training of new staff.
• Managing the call center.

Short-term Insurance Associate Agent - TS Brokers / Tooley Bluestar

(2019-10-05)

• Underwriting of Insurance
• Amendments to existing policies
• Liaison with clients & Handling claims
• Answering of switchboard
• Admin duties
• Liaison with contractors and Panel beaters
• Contacting leads – possible clients
• Compliance
• Ordering stationary
• Posting of Renewal documents & sending out all renewal documents

Grade 12 - Stellenbosch High School (2014)

N4 - Marketing Management - Boland College, Stellenbosch (2018-01 - 2018-06)