Thobeka Mohapi
Call Centre Agent and Debt Collector
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About
I am vibrant, self-motivated, target driven, energetic and intelligent young women. I am extremely a hard working person I work exceptionally well when placed under pressure and through my field of study I feel that I am fit enough to take up any challenge that has given to me.
Experience
Collector - HomeChoice
(2014-01)
Collecting Department
Call Centre Agent (Debt Collector) - Thruworths Head Office
(2012-08-28 - 2014-01-03)
- Making outgoing calls
- Taking in calls
- Data capturing
- Assistant clients
Production Assistance - Securi-Tech
(2008-12 - 2011-10-31)
- Quality control and maintaining world class maintenance
- General office admin
Stock Taker - The Workforce Group Holdings (Pick N Pay)
(2007-08 - 2008-10-31)
- Counting of stock
- Packing stock
Education
Certification - Call Centre Operator (Customer Service) - Business Skill Centre (2007 - 2007)
National Senior Certificate - False Bay College (2004 - 2005)
Grade 10 - Marian High School (2003)