Saeedah Jegels

I am a young, motivated and ambitious individual seeking exposure in the corporate world. I am very enthusiastic, positive and driven to succeed at whatever challenges are assigned to me. I am adaptable, a lateral and proactive thinker. I have a good understanding of the importance of being a team player. I have excellent communication skills and am able to communicate at different levels. Should my application be successful, I will strive to give my honesty, loyalty and best service, always.

Sales assistant / packer - Frontline Hyper

(2023-04)

• Promote and sell products to meet targets.
• Maintain up to date knowledge of products, pricing and promotions.
• Manage product related queries and provide recommendations.
• Manage customer queries and refer to management when required.
• Ensure shelves are clean, well-stocked and presentable.
• Participate in stock counts and inventory checks.
• Train and upskill new recruits to the team.
• Ensure team objectives are met, and a positive work environment prevails.

Customer Service - MTN Fourways

(2016-01 - 2016-12)

• Ensure adherence to quality standards, compliance and call scripts.
• Provide customer feedback on MTN products, services and promotions.
• Accurately capture and update customer information as provided.
• Follow up on leads and potential sales opportunities.
• Manage and resolve customer queries and complaints.
• Attend to customer enquiries both, telephonically and by E-mail.
• Identify and escalate priority issues.
• Continually engage with the team to ensure opportunities to maximise revenue are utilized.
• Escalate to the supervisor ASAP, when required.

Matric - Secondary School (2014)

Office / Business Admin - Business Administration - Rosebank College (2015-02 - 2015-06)

Work readiness program - Production Management - Production Management Institute (PMI) (2017-02-13 - 2017-02-28)

Waxing course - Beauty - Beauty & Make-up Design School (2018-08-01 - 2018-08-17)