Samkelisiwe Ngwenya

Dedicated retail professional with over 8 years of progressive experience in store operations, inventory management, and team leadership. Proven ability to manage inventory valued up to R2 million, conduct cycle counts, and produce operational reports. Currently leading daily retail operations as a Store Manager Trainee, focused on driving performance and developing teams.

Eager to leverage extensive experience in stock control and operational efficiency to contribute to a dynamic retail environment.

Store Manager Trainee at HP Store (2024-01 – Present)

• Spearheaded daily retail operations to support overall store performance.
• Managed inventory valued at approximately R2 million.
• Coordinated stock receiving, transfers, replenishment, and inventory reconciliation.
• Conducted daily, weekly, and monthly cycle counts.
• Investigated stock discrepancies and supported stock loss prevention initiatives.
• Produced operational and inventory reports.
• Led, coached, and developed a team of up to 18 employees.

Assistant Store Manager at HP Store (2022-01 – 2024-12)

• Supported store operations, including inventory control, stock reconciliation, reporting, team supervision, and Key Performance Indicator (KPI) achievement.

Assistant Manager Trainee at HP Store (2020-01 – 2022-12)

• Assisted with inventory management, stock receiving, reporting, coaching, and daily operations.

Sales Assistant at HP Store (2018-01 – 2020-12)

• Delivered exceptional customer service, achieved sales targets, and supported stock management processes.

Administration & Sales Assistant at Cash Crusaders (2016-01 – 2018-12)

Call Centre Agent (Contract) at Private Label Promotion

Field Worker (Contract) at Outreach Programme

Diploma in Retail Management – Alison

National N3 Certificate – South West Gauteng College