HR/IR Manager at Pick n Pay Vredenburg (2019-01 – Present)
- Ensure strict confidentiality and discretion in all HR matters.
- Assist in coordinating the recruitment process, including job postings and interview scheduling.
- Manage and update employee personnel files, conduct regular audits and follow up on master data.
- Maintain accurate leave records, timesheets, and attendance data.
- Provide support to Directors, Management, and Supervisors with general HR inquiries.
- Process monthly HR reports, covering headcount, absenteeism, leave, sick leave, new hires, resignations, and dismissals.
- Administer monthly salary payments.
- Draft employee confirmation letters and certificates of service, and complete UI19 forms as required.
- Handle ad hoc HR administration tasks as they arise.
- Capture and maintain accurate meeting minutes for HR-related discussions.
- Submit reports to W&RSETA and Stats SA as required.
- Manage and oversee the FIT (e-learning) program for employee development.
Cash Office Clerk at Shoprite Vredenburg (2011-01 – 2018-12)
- Managed cash office documentation, including daily reports and reconciliations.
- Operated the switchboard, directed calls, and handled customer inquiries.
- Balanced cashier tills and performed cashing-up procedures.
- Administered time and attendance records.
- Responsible for petty cash handling, banking, and cash reconciliations.
- Assisted with stocktaking and front-end supervision.
- Managed the AFIS (Automated Fingerprint Identification System) processes
ATM Assistant (Part-time) at Capitec Bank Vredenburg (2010-01 – 2011-12)
- Assisted clients with ATM-related inquiries and technical issues.
- Provided customer service and guidance to both clients and employees.
- Ensured smooth ATM operation and troubleshooting.