Sandile Mqadi
Service Manager with extensive automotive experience
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About
Experienced automotive professional with 22 years of hands-on experience in workshop operations, technical support, and service management across multiple dealerships in South Africa and Oman. Proven expertise in technician roles, workshop leadership, and service management. Successfully transitioned from technical roles to management positions with strong organizational and people management skills.
Experience
Technician - NMI Durban South Motors - Mitsubishi Mhlanga - Mhlanga
(2004-02 - 2010-07)
- Test driving vehicles with clients
- Booking vehicles
- Engine repairs
- Diagnostic repairs (fault finding)
Workshop Team Leader - NMI Durban South Motors - Mitsubishi PMB - Sandton
(2010-08 - 2011-12)
- Test driving vehicles with clients and technicians
- Booking vehicles
- Engine repairs
- Diagnostic repairs (fault finding)
- Assisted as service advisor
- Contacted customers for feedback
- Apprentice mentor
Team Leader - Barloworld Motor Retail - Mitsubishi Sandton - Sandton
(2011-01 - 2013-01)
- Technician
- Breakdown technician
- Test driving vehicles with clients and technicians
- Engine repairs
- Diagnostic repairs (fault finding)
- Apprentice mentor
Technician - SMH Group - Jaguar Bryston - Bryston
(2013-02 - 2014-01)
- Technician
- Test driving vehicles with clients
- Engine repairs
- Diagnostic repairs (fault finding)
- Apprentice mentor
Master Technician / Technical Support - Dhofar Automotive Muscat Oman - Muscat, Oman
(2014-02 - 2019-08)
Worked with Daimler Chrysler/Dodge/Jeep/Ram vehicles. Four years experience using Auto line system.
- Technical support
- Master Technician
- Service Advisor
- Workshop supervisor
- Motor assessor / accident repair
- Quality controller
- Engine repairs
- Diagnostic repairs (fault finding)
Workshop Foreman - Barloworld Motor Retail - Ford N1 City - N1 City
(2019-09 - 2021-01)
Service Manager - Barloworld Motor Retail - Ford N1 City - N1 City
(2021-02 - 2023-06)
Service Manager - Bidvest Novel McCarthy - Ford Stellenbosch - Stellenbosch
(2023-07 - 2025-09)
Service Manager - Bidvest McCarthy - Toyota Gezina - Gezina, Pretoria
(2025-10 - 2026-04)
Transferred to this location in October 2025.
Education
Grade 11 - Okumhlophe High School (1999)
N4 Motor Trade - Motor Trade - Coastal KZN College (2004)
CAR Management Development Programme - Barloworld Motor Retail - University of Stellenbosch Business School (2021 - 2022)
