Sethu Ncabane

Business development and account management professional with a proven record of scaling client portfolios, growing revenue, and delivering measurable commercial outcomes across cross-border and fintech-adjacent markets. Combines consultative sales and financial product adoption with hands-on client support, including platform onboarding, cost-saving analysis, and service issue resolution across operations, legal, finance, and technical teams. Recognised as Top Performer for the 2025/26 financial year for converting new market and product opportunities into sustained revenue growth, and for maintaining client trust through periods of operational disruption.

Account Manager at Korridor (2024-10 – Present)

• Scaled managed portfolio from 59 customers operating 191 trucks to more than 110 customers managing in excess of 720 trucks, driving sustained expansion across cross-border transport operations through deliberate portfolio construction and long-term client retention.
• Grew annual Gross Transactional Value (GTV) from $154,200 to $895,000, a run rate approaching $1 million a year, establishing a materially higher and repeatable transactional base through structured client optimisation, increased transaction frequency, and disciplined account strategy.
• Increased average net sales from $8,500 in October 2024 to over $390,000, approaching half a million dollars, within the first year in role, delivering multi-thousand-percent growth through consistent pipeline execution, value-based selling, and high-value account stewardship.
• Pioneered the sale of Korridor Advance, a cross-border credit and financing product, as the first sales associate in the organisation to do so, driving early market validation and enabling its broader commercial rollout.
• Manage the full client lifecycle beyond acquisition: onboarding, platform training, cost-saving analysis, and service query resolution by email and phone, escalating issues to operations, legal, finance, or technical support by severity.
• Maintained client trust during a multi-week regional diesel supply shortage by communicating transparently about rationing and applying limits fairly, de-escalating frustration without overpromising.
• Secured three separate top-performer recognitions, culminating in a company-wide ranking as Top Sales Associate for the 2025/26 financial year.

Bachelor of Commerce in Law, Business Management and Financial Management – Eduvos (2017-02 – 2021-12)

Higher Certificate in Business Management – CTI (2016-02 – 2016-12)