Shaun Crespo
Operations, Hospitality, and Retail Manager
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About
Dedicated and results-driven Operations, Hospitality, and Retail Manager with over 10 years of experience in butchery management, restaurant operations, stock control, customer service, and team leadership. Proven ability to manage daily operations, control inventory, improve team performance, and maintain excellent customer service standards. Skilled in supervising staff, purchasing stock, preparing reports, and ensuring operational efficiency.
Seeking an opportunity to contribute my experience and leadership skills to a dynamic organization.
Experience
Bar Manager - Hennie's Restaurant
(2025-09)
- Order and manage bar stock levels.
- Ensure cleanliness and compliance with operational standards.
- Prepare weekly staff rosters.
- Supervise and manage bar staff performance.
- Monitor dress code compliance.
- Ensure the bar is fully prepared and operational for trading.
Front of House Assistant - La Vie Cafe
(2025-03 - 2025-08)
- Managed stock control and inventory levels.
- Served customers food and beverages.
- Operated point-of-sale (POS) systems and cash handling.
- Assisted with daily café operations.
- Maintained high customer service standards.
Operations Manager - Famous Brands
(2024-06 - 2025-01)
- Prepared variance and operational reports.
- Conducted store readiness inspections.
- Monitored sales targets and performance.
- Motivated and coached team members.
- Ensured smooth daily operations and compliance standards.
Bar and Restaurant Manager - Andy's Bar and Restaurant
(2023-11 - 2024-06)
- Managed day-to-day restaurant and bar operations.
- Controlled purchasing and stock management.
- Supervised staff and customer service delivery.
- Ensured profitability and operational efficiency.
Butchery Supervisor - Pick n Pay Auas Valley
(2023-05 - 2023-11)
- Managed stock purchasing and inventory.
- Supervised butchery staff.
- Maintained product quality and hygiene standards.
- Assisted with sales and customer service.
Takeaway Manager - Pora Takeaway
- Managed daily takeaway operations.
- Purchased stock and monitored inventory levels.
- Supervised staff and customer service activities.
- Ensured operational efficiency and profitability.
Butchery Manager - Superior Meat
- Managed purchasing and inventory control.
- Supervised daily butchery operations.
- Managed staff schedules and performance.
- Ensured quality control and customer satisfaction.
Education
Grade 12 - Matric - Randeor High School (2003 - 2007)
