Ecommerce Manager at JD Accessoriez / Dhia Jewellery (2019-08 – Present)
Created and maintained an E-commerce store for Dhia Jewellery, a retailer of gemstone jewellery.
- Created and maintained an E-commerce store for Dhia Jewellery
- Product showcase on all social media platforms
- Invited and attended international jewellery trade shows in China & Hong Kong
- Showcased products on SA top e-commerce platforms
Founder & Owner at JD Safety Cc (2015-05 – 2018-06)
Managed and oversaw operations of JD Safety, providing procurement and supply of PPE to private and business sectors.
- Managed and oversaw operations of JD Safety Cc
- Procurement and supply of PPE to private and business
- Sole distribution rights for Sir Safety System S.p.A. in South Africa
- Importation of PPE for special projects
- Attended international trade shows
Co-Founder / Retail Sales Exec at Dreamerz Designer Furniture (2013-09 – 2019-07)
Co-founded and managed retail operations for children's furniture store specializing in importation and distribution of high-end furniture brands and accessories.
- Boosted market penetration and generated over R1.3M in annual revenues
- Increased sales year on year with the addition and introduction of new products like the abs plastic car beds
- Showcased the largest selection of car beds in South Africa
- Wholesaler and retailer to South Africa and neighbouring Africa countries
Founder & Owner at JD Logistics CC (2008-05 – 2011-06)
Managed and oversaw operations of a national transportation company with 20 staff members.
- Managed and oversaw operations of JD Logistics CC with 20 staff
- Offered national branch support for FNB during Gauteng branch closures with office furniture removals
- Transport of urgent branch support products when required (National)
- Household furniture and general goods logistics between Gauteng and KZN
Operations Specialist at Standard Bank- Offshore Services (2011-07 – 2013-08)
Managed operations and provided support to offshore banking services with focus on customer satisfaction and department efficiency.
- Trained employees on optimal processes and use of equipment to boosting department productivity
- Exceeded team goals by partnering with staff to share and implement customer service initiatives
- Elevated customer satisfaction ratings by providing speedy resolutions
- Fostered positive relationships with customers to maximise satisfaction, retention and experience
- Used outstanding planning, organization and problem-solving skills to aid smooth day-to-day business operations
- Produced and managed high-volume SharePoint content, collating and coordinating communications effectively
- Ensured that the Administration department runs smoothly, and the sales teams must be supported to allow them to be sales focused
- Liaised with the compliance officer to ensure that the necessary requirements are bedded down in our existing processes to ensure consistency of adherence
Operations Specialist at Standard Bank- Offshore Services (2007-04 – 2008-05)
Implemented budgets and forecasts while managing client services and project financial administration.
- Implement ideas effectively with regards to budgets and forecasts
- Networking and Business Development
- Project financial measurements, debtors and creditors; costing; forecasts and budgets, year end budgeting and project reconciliation's
- Client services and liaison
- Recruitment of specialists to aid in projects
- Accurately tracked all contracts, subcontracts, purchase orders and change orders to maintain project schedules and cost
- Acted as main point of contact for project participants regarding scope, budgets, data finances, tasks and priorities
- Met with High Net Worth (HNW) clients to ascertain project intent
Project Financial Administrator at Deloitte (Group Information Services) (2004-05 – 2007-03)
Managed project financial administration and fixed asset management with focus on budgeting, forecasting, and financial reporting.
- Implement ideas effectively with regards to budgets and forecasts
- Networking and Business Development
- Project financial measurements, debtors and creditors; costing; forecasts and budgets, yearend budgeting and project reconciliation's
- Client services and liaison
- Recruitment of specialists to aid in projects
- Accurately tracked all contracts, subcontracts, purchase orders and change orders to maintain project schedules and cost
- Acted as main point of contact for project participants regarding scope, budgets, data finances, tasks and priorities
- Delivered status reports to stakeholders for budgeting and planning purposes
- Tracked costs and expenses for analysis against original budget, strengthening internal cost controls
- Thrived in fast-paced environment with energy and enthusiasm
National Asset Administration at Deloitte (Group Information Services) (2001-09 – 2004-04)
Maintained fixed asset registers and managed asset administration across multiple Deloitte offices.
- Maintained the fixed asset register for Deloitte SA, Botswana, Namibia
- Assisted in the yearly rotation of laptops in the Business Units
- Fixed monthly reporting for charges and asset changes
- Created user groups and configure workflows
- Trained new users on in house applications
- Maintained office equipment, including computers, printers, and copiers, increasing efficiency
- Control of Insurance Claims and asset Disposals
- Monthly asset reconciliation's: Asset Management to Asset Purchased to General Ledger
