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Shaunise Ameen

Shaunise Ameen

I’m a results-driven CRM and lifecycle marketing leader with over 10 years’ experience delivering data-led customer engagement strategies that drive measurable growth across global markets.

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JohannesburgMember since March 23, 2026
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About

I’m a CRM and lifecycle marketing specialist who enjoys turning customer data into meaningful, high-performing journeys. Over the past 10+ years, I’ve worked across global markets leading CRM strategy, campaign execution, and automation to improve engagement, retention, and revenue.

I’m naturally curious and always looking for smarter, more efficient ways to do things ,whether that’s refining segmentation, improving automation, or optimising performance through testing. I enjoy working at the intersection of strategy and execution, and I take pride in delivering work that is both commercially impactful and customer-centric.

Experience

10+ years’ experience in CRM and lifecycle marketing, specialising in customer journey optimisation, marketing automation, and data-driven engagement strategies that drive retention and revenue growth across global markets.

Education

Bachelor of Arts in Marketing Communications

University of Johannesburg

Certificate in Digital Copywriting

Red & Yellow Business School, 2020

Certificate in Copywriting

AAA School of Advertising, 2014

Google Analytics Certification (In Progress)

E-Careers

Marketing Strategy (In Progress)

Digital School of Marketing

National Certificate in Advertising & Advanced Digital Marketing (In Progress)

Digital School of Marketing

Braze [in progress]

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