Vanessa Madalane

Results-driven HR Officer with over 10 years of experience in human resources administration, employee relations, payroll coordination, recruitment, and organisational development within the defence sector. Skilled in managing disciplinary procedures, advising management on HR best practices, coordinating recruitment campaigns, and supporting employee engagement initiatives. Strong administrative and communication background with proven ability to maintain efficient workplace operations in high-pressure environments.

Currently pursuing an LLB degree to strengthen expertise in labour relations and employment law.

HR Officer - Department of Defence - Pretoria, South Africa

(2012-05)

• Manage end-to-end recruitment processes including job advertising, candidate screening, interview coordination, and onboarding.
• Administer payroll processes and resolve monthly salary-related queries for employees.
• Coordinate disciplinary, grievance, and absence management procedures in line with organisational policies.
• Advise managers on HR best practices, labour relations, and employee performance matters.
• Develop and implement staff training and development programmes to improve employee performance.
• Conduct employee engagement surveys and recommend actionable improvements to increase workplace satisfaction.
• Maintain accurate organisational structures, personnel records, and HR documentation.
• Facilitate conflict resolution and mediation processes to support positive employee relations.
• Lead induction and orientation programmes for newly appointed employees.

Administrator - Three Global - Nelspruit, South Africa

(2010-01 - 2013-12)

• Managed client communication through phone and email correspondence.
• Coordinated interdepartmental communication to ensure smooth daily operations.
• Prepared financial reports, billing records, and administrative documentation.
• Maintained filing systems, records management, and tracking documentation.
• Processed payroll support functions, expense claims, and payment coordination.
• Assisted customers with enquiries and ensured high levels of client satisfaction.

LLB - University of South Africa (UNISA) (2023)

Certificate of Higher Education - Administration - University of South Africa (UNISA) (2014 - 2015)