Sheena Shae Smith
Reliable and motivated professional seeking a Junior Administration, Customer Service, or Safety Assistant position
Hire this person
Send a job offer directly to this candidate
About
Customer-focused professional with over two years of experience in retail cashier and customer service roles. Skilled in handling high transaction volumes, resolving customer queries, managing cash-ups, and maintaining accurate records.
Completed Contact Centre
Support training at Boston City Campus, Introduction to SAMTRAC training through NOSA, and SHEMTRAC Occupational Health and Safety training through LOSA. Currently completing a Receptionist Secretary Certificate. Known for reliability, accuracy, and the ability to remain calm and efficient in fast-paced environments.
Experience
Cashier at Sparepro (2024-02 – 2024-09)
- Processed cash, card, and account payments for automotive spares.
- Answered store telephone and directed calls or messages to relevant staff.
- Filed invoices and delivery notes accurately on a daily basis.
- Captured sales transactions on the POS system and completed daily cash-up reports.
Cashier at Total Sports (2022-11 – 2023-09)
- Served high volumes of customers during peak trading periods.
- Handled customer enquiries regarding accounts, stock availability, and pricing.
- Resolved product and pricing queries professionally.
- Maintained accurate till balances and completed daily cash reconciliation with no discrepancies.
Education
Receptionist Secretary Certificate – Boston City Campus
National Senior Certificate – Diversity High School (2020)
