Shelange Benjamin
Customer service representative
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About
I accept as true that I have the necessary commitment, enthusiasm, aptitude and motivation to ensure the successful outcomes required by the Department/ Company. I am a self-confident individual who has progressively improved and developed myself throughout my career in the private sector. I am output focused; results driven person and can think laterally.
I have proven experience in working under extreme pressure and sticking to tight deadlines whilst managing competing interest and priorities. I function extremely well as a team player and as an individual as the situation requires.
Experience
Technical Support Advisor at Career Box (2025-07 – 2025-11)
Provided technical support services
- Left due to personal reasons
Data Capturing / Filing at Ivan and Thomas (2024-04 – 2024-12)
Data capturing and filing duties on contract basis
- Contract duration: approximately 6 months
- Reference: Lurinda 0711674240
Back Office, Cash Allocation and Credit Control at Amplify 5 (2023-12 – 2024-03)
Back office operations focusing on cash allocation and credit control
- Contract duration: 3 months
- Reference: Stanley 079 128 4587
- Reason for leaving: Contract ended
Customer Service / Back-office Account Support at Web help Outsourcing (2020-07 – 2023-08)
Customer service, back-office account support, and track and trace operations
- Reference: Accounts operation manager (Ryan Topley 0659575633)
- Reason for leaving: Campaign was taken over
Sales Assistant at Toy Kingdom (2018-11 – 2019-07)
Sales assistance in retail environment
- Reference: Supervisor (Clayton 0814815162)
- Reason for leaving: Seeking better salary
Lead Generator at Mango 5 (2016-04 – 2018-04)
Lead generation activities
- Reference: Team leader (David 0614572150)
- Reason for leaving: No transport home at the time
Call Centre Agent / Customer Service at Teleperformance (2015-08 – 2016-04)
Call centre and customer service operations
- Reference: Team leader (Alvina 0814645151)
- Reason for leaving: Looking for something better
Education
Matric in General – Mondale High (2003)
