Shirley Matlala

I have +9 years of work experience as an Office & Inventory Administrator, and Customer Service Consultant with a successful track record of the following:

· Problem solving | Good Communication Skills | Data Capturing.

· Weekly & Monthly financial reports | Good Customer Service.

· Inventory | Team Player | Decision making & Problem Solving Skills.

Therefore I find myself very confident to be the best candidate for this particular vacancy.

My previous experience has taught me the significance of clear communication and friendly service over the phone. In my past roles, I resolved customer problems, gave sales pitches, and took accurate notes of conversations with customers. I have received excellent performance evaluations from my managers and have been formally recognized by them for my contribution towards my department’s success.

I am a highly systematic, cooperative, and results orientated team player who is experienced in taking inbound calls from customers regarding products and services. My duties also included taking care of people with disabilities, where I have demonstrated impeccable patience, care, and support while serving those with special needs.

Please find out more on my qualifications by reading enclosed resume. Thank you very much in advanced for your consideration. If you have any further questions regarding my candidate-ship, please contact me via telephone or e-mail.

Sincerely,

Mrs S. Matlala