Shobashnie Sookdeo

I thrive on anticipating challenges and confronting tasks with determination, ensuring that I deliver results consistently. My adaptability allows me to embrace innovative ideas and collaborate effectively with colleagues, fostering a culture of synergy. With a commitment to continuous improvement, I strive to contribute meaningfully to any team I join.

My strategic mindset enables me to align individual goals with organizational objectives, maximizing impact. Additionally, I cultivate a proactive approach to problem-solving, leveraging insights to drive informed decision-making. Ultimately, my multifaceted skill set positions me as a catalyst for success within any professional environment.

Stock Controller at Checkout (Woodview) (2013-01 – Present)

Managing inventory levels and stock operations

• Expertly manage inventory levels, balancing availability with minimal excess to optimize stock efficiency.
• Diligently track stock movements, perform regular audits, and leverage sales trend analysis for precise inventory forecasting.
• Collaborate with suppliers and internal departments to streamline stock replenishment and uphold precise inventory records.

Receptionist / Personal Sales Director at Palm Stationery (2024-01 – 2024-01)

Reception and sales management

• Welcomed and assisted clients, effectively managing front office duties and inquiries as a Receptionist.
• Fielded incoming calls, delivering prompt and accurate information to clients and visitors.
• Directed sales strategies and motivated team as Personal Sales Director to exceed performance goals.
• Cultivated strong client relationships, fostering customer retention and loyalty.
• Analyzed market trends and client requirements to develop informed sales tactics and initiatives.

Reception Supervisor at Mount Edgecombe Hospital (1997-01 – 2003-01)

Reception operations management and team supervision

• Streamlined reception area operations, guaranteeing optimal workflow efficiency.
• Directed and mentored reception team, emphasizing excellence in customer service.
• Expertly navigated and resolved intricate customer inquiries with professionalism.
• Conducted performance analysis and reporting for reception, driving continuous improvement.

Grade 12 (Matric) in General Education – Stanmore Secondary School (1991)

Certificate in Administration and Computers – Natal Computer College (1992)

Certificate in Bookkeeping and Accounting – Intec College (1994)

Certificate in Real Time Electronic Hospital Claims Processing – Medikredit Integrated Healthcare Solutions (2002)

Certificate in Patient Relations Skills – Servaq (Customer Service Con.) (2000)

Training in The Amazing Receptionist – KZN Business Training Centre, Durban

Training in Operations – Durban University of Technology (2000)