Sibongile Teressa

Motivated and service-oriented hospitality professional with hands-on experience in customer service, bartending, and buffet management at Coastlands Umhlanga Hotel. Skilled in delivering exceptional guest experiences, maintaining high service standards, and working effectively in fast-paced environments. Known for strong teamwork, communication, and problem-solving abilities, with a passion for creating memorable moments for guests.

Fluent in English and IsiZulu, with a solid foundation in leadership and hospitality operations.

Barman - Coastlands Umhlanga Hotel

• Prepared and served a wide range of beverages with consistency and quality.
• Managed bar inventory, restocked supplies, and maintained cleanliness standards.
• Provided excellent customer interaction, promoting a welcoming and enjoyable atmosphere.

Buffet Attendant - Coastlands Umhlanga Hotel

(2025-07)

• Ensured buffet stations were well-presented, clean, and fully stocked at all times.
• Assisted guests with menu selections and provided personalized recommendations.
• Supported event setups and maintained smooth service flow during functions.

Waiter - Coastlands Umhlanga Hotel

(2023-02)

• Delivered professional and friendly service to ensure guest satisfaction.
• Accurately took and served orders while maintaining efficiency during busy hours.
• Collaborated with kitchen and bar staff to ensure smooth and timely service.

Grade 11 - Sotobe Secondary School (2021)