Pamela Mngadi

To work in an environment which encourage me to succeed and grow professionally where I can utilize my skills and knowledge in an environment which recognizes the value of hard work and trust me with responsibilities and challenges.

Assistant Catering Manager - Hospitality & Catering Services

(2019-01 - 2024-12)

• Managed daily sales control, operational costing, and financial metrics.
• Supervised and coordinated frontline staff to ensure exceptional service standards.
• Ordered stock from suppliers, handled physical inventory, and expertly managed stock capturing and closing routines.

Supervisor - Customer Services

(2009-01 - 2018-12)

• Implemented highly effective operational strategies to systematically enhance customer satisfaction.
• Coordinated complex food and beverage service workflows while maintaining professional hygiene standards.

Cashier - Tsepo Outsourcing (FEDICS)

(2004-01 - 2008-12)

• Delivered fast, accurate point-of-sale services while proactively managing payment processing routines.
• Systematically improved general customer services in direct response to feedback received from patrons.
• Fostered courteous, high-speed communications across the internal cash-handling team environment.

Pilito Training Academy (2026-01)

Chef Food and Drinks Courses - Culinary - Cato Manor Technical College (2000-01 - 2000-12)

Matric Certificate - Sthokozile Secondary School (1998-01 - 1998-12)