Simlindile Masina
Graduate Of Financial Services & customer services
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About
I am a focused, goal-driven, and enthusiastic young woman. I am eager to exercise my experience to gain more skills in a challenging work environment while contributing to meet deadlines and produce deliverables expected of me. I enjoy working with and being part of a successful productive team, but also thrive in individual projects. Naturally possess excellent interpersonal communication. I aim to make meaningful contribution to the organization success when given an opportunity
Experience
MTN • Retail and Insurance Expertise March 2019 – To Date
▪ On Boarding New Clients ▪ Solving Customer Queries ▪ Customer Satisfaction ▪ Product Knowledge ▪ Retail Sales ▪ Administration
Okeefe And Swartz • Sales Agent May 2017 – Jan 2018
▪ Sales Agent Skills ▪ Short Term Insurance Expertise ▪ Objection Handling ▪ Active Listening Whilst Providing Advice To Customers ▪ Presentation Skills Of Products
Education
Bachelor Of Education University Of South Africa Majoring in language Business and economics 2021-2023
Graduate Institution Of Financial Services Short Term Insurance level 5 Risk management Claims Ethics Short term insurance act 2021-2022
National Senior Certificate Reasoma Secondary 2015
