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Pindile Mdudwa

Pindile Mdudwa

Customer Services Representative

Talent
JohannesburgMember since April 29, 2026
Customer servicesCommunicationCRM softwareCash handling
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Customer servicesCommunicationCRM softwareCash handling

About

Customer-focused professional with experience in call center operations and retail supermarket environment. Skilled in handling customer queries, sales support, cash handling and problem resolution. Known for patience, clear communication and working well under pressure.

Experience

Call Center Agent - Revolving Reward - Durban

(2019-01 - 2020-12)

  • Processed orders, complaints and account update using CRM software
  • Met and exceed monthly KPIs for call time and quality scores.

Sale Assistant - Supermarket Kwamdavu - Durban

(2024-01 - 2025-12)

  • Restocked shelves, checked stock levels and maintained store cleanliness

Education

Grade 12 - Amandlethu High School (2018-12)

Skills

Customer Services Representative

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