Sine Phakoe
Service Desk Analyst
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About
Confident, goal-oriented professional with attention to detail and passion for excellence. Seeking an environment where knowledge can be shared, learned, and contribute significantly. Never let failure get me down; instead take it as a wakeup call to improve from mistakes.
Experience
Service Desk Analyst - Collinson Group
(2024-01 - 2026-03)
Assisting with technical support within the company
Social Media Consultant - Collinson Group
(2022-08 - 2024-01)
Assisting Members online, carrying out admin duties, and sending out weekly and monthly reports to relevant departments
Customer Service Advisor - Collinson Group
(2018-08 - 2022-08)
Receiving and making calls to customers, and making sure we help with their queries
