Sinead Makhari

I seek challenging opportunities where I can fully use my skills for the success of the organization. I am a conscientious person who works hard and pays attention to detail. I am flexible, quick to pick up new skills and eager to learn from others. I have lots of ideas and enthusiasm. I strive towards success.

Data capturer - Courierit

(2015-05-18 - 2021-02)

• Capturing waybills of parcels drivers collected.
• Maintaining database by entering new and updated customer and account information.
• Prepare source data for computer entry by compiling and sorting information.
• Process customer and account source documents by reviewing data for deficiencies.
• Ensure that all information captured on the system is correct.
• Ensure that the correct labels are attached to the correct parcels.

Cage clerk - Courierit

(2021-02 - 2024-03)

• Manage all reports pertaining to the cage.
• Receive all POD's of successful deliveries.
• Process returned shipments from drivers on a daily basis.
• Handle and reply to email queries and system queries.
• Liaise with various branches and departments.
• Manage and process of return shipments to various clients.
• Assist and manage the exceptions of various clients.
• Manage exel reports on outstanding POD's.
• Calling customers to arrange delivery.
• Ensure all tasks and reports meets the deadline.

Collections Agent - TFG

(2024-12-02)

• Telephonic liaison with customers regarding outstanding dept.
• Telephonically updating and capturing customer details.
• Negotiating with customers regarding payment arrangements.
• Achieving daily and monthly targets.
• Adhering to processes and procedures.
• Compliance with service levels in department.

Senior Certificate - Bishop Lavis Secondary School (2014)