Sisathi Diko

Professional and detail-oriented Installations Coordinator with experience in coordinating operations, managing schedules, client communication, and ensuring efficient service delivery. Previously worked as a Teacher's Assistant, where strong administrative, organizational, and interpersonal skills were developed through supporting educators and assisting learners in a structured environment. Demonstrates excellent communication, teamwork, problem-solving, and the ability to work effectively in fast-paced environments while maintaining professionalism and accuracy.

INSTALLATIONS COORDINATOR at Evotel (2024-07 – Present)

• Coordinated and scheduled installation projects to ensure timely and efficient service delivery
• Served as the main point of contact between clients, installers, and internal teams
• Managed installation timelines, resources, and project documentation
• Monitored installation progress and resolved scheduling or operational issues
• Handled changes to appointments and installation schedules effectively
• Ensured installations complied with quality, safety, and contractual requirements
• Maintained accurate records and supported process improvements to enhance customer satisfaction
• Verified documents for accuracy, completeness, and authenticity
• Ensured compliance with company standards, procedures, and guidelines
• Uploaded validated documentation into internal systems accurately
• Maintained data confidentiality and information security at all times
• Identified and resolved discrepancies in documentation and installation records
• Managed and allocated monthly installation appointment time slots and schedules

EDUCATORS ASSISTANT at Bekinkosi Primary School (2023-02-01 – 2023-11-30)

• Supported teachers in planning and delivering lessons across various subjects and classroom activities
• Assisted learners individually and in small groups to reinforce understanding of lesson content
• Provided academic support to learners requiring additional guidance or intervention
• Helped manage classroom behaviour and encouraged positive learner engagement and participation
• Prepared, organised, and distributed learning materials, worksheets, and classroom resources
• Contributed to maintaining a safe, inclusive, and structured learning environment for all students

N6 in Human Resource Management – Motheo Tvet college (2022)

Matric in Grade 12 – Krazukile Senior Secondary School (2019)