Siviwe Mdudo

Project Manager with 4+ years' experience leading software implementation projects end-to-end, and over 10 years' overall experience across project delivery, business analysis, and IT consulting at Boxfusion. Skilled at project planning, risk management, and stakeholder engagement, with a track record of running client-facing projects from kick-off through go-live while keeping teams of developers, business analysts, and testers aligned to scope, budget, and deadline. Combines a structured, process-driven approach with strong communication and hands-on leadership to deliver quality outcomes and strong client relationships.

PROJECT MANAGER - BOXFUSION - CENTURION

(2022-08)

• Initiate and launch new projects, defining scope, objectives, and success criteria from the outset
• Manage projects end-to-end, from initiation through delivery and close-out
• Develop and maintain project charters and project plans, keeping scope, timelines, and deliverables current throughout the project lifecycle
• Compile and present weekly project status reports to clients, giving visibility into progress, risks, and next steps
• Assign and track tasks across Business Analysts and Developers, following up closely to keep delivery on schedule
• Coordinate system testing and end-user training sessions to ensure a smooth transition to go-live
• Identify, assess, and mitigate project risks to minimise disruption to delivery
• Manage the core project constraints of scope, time, cost, and quality to keep delivery on track
• Plan, organise, and coordinate complex, interdependent tasks across multiple workstreams

CONSULTANT - BOXFUSION - CENTURION

(2017-01 - 2022-08)

• Manage client implementation projects from requirements gathering through go-live
• Gather and analyse business requirements through client workshops and stakeholder interviews
• Document detailed client requirements and functional specifications
• Create wireframes and mock-ups to validate solution design with clients
• Model business processes to inform system design and configuration
• Draft test plans and test cases to support structured system testing
• Conduct system testing to validate functionality against requirements
• Deliver system training to end-users and client teams
• Provide post-implementation system support to clients
• Manage day-to-day client relationships throughout the project lifecycle

Implementation Intern - BOXFUSION - CENTURION

(2016-01 - 2016-12)

• Supported project documentation
• Assisted with system testing
• Assisted with system training delivery

Business Analyst Intern - AKILI CONTENTWORX (PTY) LTD

(2015-04 - 2015-12)

• Gathered client requirements to support solution design
• Supported documentation of business requirements and processes
• Performed system analysis to support solution design
• Assisted with system testing
• Trained end-users on new systems
• Contributed to web application development

Project Management Foundation Certificate - University of Cape Town (2023-02 - 2023-04)

BCom. Information Honors - Information - University of Fort Hare (2014-02 - 2014-12)

BCom. Information Systems - Information Systems - University of Fort Hare (2010-02 - 2013-12)