Siwe Oyiya
Customer Service /Complaints Advisor
Talent
Cape Town, City of Cape Town60 ZAR/hourMember since September 5, 2023
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About
calculate customer consumption for accurate bills - Assist UK customers with their day to day gas and electricity issues while providing excellent customer service • Solved all complaint cases efficiently, effectively and within deadlines.
- • Delivered exceptionally friendly and informative customer service. Ensured customer satisfaction was maintained by solving complaints appropriately and providing excellent customer service throughout communications.
- Adhered to ethical and compliance standards, supporting clients with integrity and high-level business throughout a telephonic consultation process.
- Counselled clients on financial matters and provide recommendations investment opportunities, products and services based on client needs and asset availability.
Experience
Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Education
higher diploma