Sophy Masemola

A diligent and motivated Human Resource Management graduate equipped with hands-on internship experience in supporting critical HR functions, including training programme development, performance review facilitation, and employee data analysis. Adept at leveraging research skills to enhance talent management strategies and streamline onboarding processes, eager to contribute effectively to dynamic HR teams.

Intern (Human Resource Management) - Department of Employment Labour

(2015-09 - 2016-09)

• Contributed to the development and implementation of training programmes for new hires.
• Monitored attendance and leave records to support payroll processing.
• Supported the coordination and facilitation of performance review cycles.
• Helped in analysing employee satisfaction survey results to identify areas for improvement.
• Assisted in updating job descriptions and role specifications in alignment with organisational needs.
• Engaged in the preparation of reports on workforce statistics and HR metrics for management review.
• Conducted data analysis on employee turnover trends to aid in strategic HR planning.
• Assisted in organising and documenting minutes for HR meetings to ensure accurate record-keeping.
• Supported the HR team in coordinating employee onboarding sessions to streamline integration processes.
• Conducted research on emerging HR technologies to recommend potential tools for improving recruitment and employee engagement processes.
• Researched best practices in talent management to propose strategies enhancing employee development.
• Collaborated with cross-functional teams to support diversity and inclusion initiatives within the organisation.
• Supported the implementation of HR information systems by inputting and verifying employee data for accuracy and compliance.
• Analysed training programme feedback to propose enhancements that improve learning outcomes and employee retention.
• Collaborated with HR professionals to assist in the design and delivery of wellness programmes promoting staff well-being.
• Participated in the onboarding process by preparing induction materials and coordinating introductory sessions for new employees.
• Supported the administration of employee benefits programmes, ensuring accurate enrolment and queries resolution.

HR officer - K AND L GROUP HOLDINGS (PTY) LTD

(2023-12 - 2026-04)

• Maintain accurate records of termination, transfer, promotions and job title changes
• Manage fixed-term contract documentation and approval paperwork
• Assist the payroll manager with advocacy projects
• Facilitate employee loans applications and telephonic confirmation of employment
• Ensure accurate calculations of salary's, overtime's, bonuses and deductions
• Verify payroll input (timesheet, leave commissions, allowance)
• Arrange for manager and employee to sign where applicable
• Request the manager to complete the staff exit
• Send the staff exit form to staff movement and IT Helpdesk
• Make copy of resignation letter, dismissal notice settlement agreement for payroll
• Update the termination schedule
• Update staff file audit spreadsheet
• Assist with staff scheduling, attendance tracking and general HR admin
• Support onboarding and internal coordination processes
• Maintain confidentiality and professionalism in handling HR matters
• Maintain up-to-date employee files in line with company and legal requirements
• Ensure all mandatory HR documentation is complete and properly stored
• Assist with scheduling disciplinary hearing and preparing documentation packs
• Assist in initiating disciplinary process under the guidance of a supervisor
• Maintain accurate records of grievances, warnings and disciplinary hearings
• Provide administrative and procedural support during disciplinary hearings
• Ensure all disciplinary procedures are conducted in line with company policies and labour legislation
• Assist with recruitment process (Advertising, Screening, Interview coordination)
• Prepare employment contract, letter and HR documents
• Support performance management and training development
• Assist and monitor leave records (annual, sick, unpaid)
• Ensure correct leave balance and approvals are captured
• Support other departments with attendance and time keeping queries

National Diploma - HRM - Denver Technical college (2013)

Grade 12 - Roots High School (2006)