Style Wave

Customer-focused Sales Executive and E-commerce Specialist with experience spanning automotive sales, digital marketing, e-commerce operations and customer relationship management. Skilled at building rapport, understanding buyer needs, presenting suitable vehicle solutions and following up on leads from enquiry to delivery. Combines commercial awareness and digital marketing skills with confident communication, creativity and a customer-first approach.

Sales Executive at MG George (Present)

• Engage with customers to understand their vehicle requirements, budget and preferences, and recommend suitable solutions.
• Manage sales enquiries, lead follow-ups, appointments, test drives and customer communication throughout the buying process.
• Present vehicle features, benefits and value clearly while building trust and maintaining a professional customer experience.
• Use digital and social-media channels to promote vehicles, generate interest and support lead generation.
• Build customer relationships with a focus on repeat business, referrals and customer satisfaction.

Sales Executive at Renault George (2025-11 – Present)

• Drive vehicle sales through proactive customer engagement, lead generation, follow-up and relationship management.
• Identify customer needs and match buyers with suitable vehicles while clearly communicating features, benefits and value.
• Support customers through enquiries, vehicle presentations, negotiations and delivery coordination.
• Use communication, negotiation and market awareness to develop new business opportunities and contribute to dealership sales performance.

E-commerce Specialist at Frontierco (2023-06 – 2025-10)

• Developed strategies to strengthen online presence and drive sales, contributing to an 88% increase in website traffic and 100% revenue growth over three months.
• Collaborated with cross-functional teams to improve the e-commerce user experience, contributing to a reported 90% increase in customer retention.
• Managed product listings and online content to keep information accurate, engaging and conversion-focused.
• Supported digital sales activity through website management, customer-focused content and e-commerce optimisation.

Part-Time Model at Bash Online

• Worked as a part-time commercial model for online retail content and product presentation.
• Demonstrated professionalism, confidence and adaptability while representing products for digital audiences.
• Worked with creative teams and followed briefs to deliver polished, brand-appropriate visual content.

Matric Certification – Highlands High (2017 – 2021)

E-Commerce Management