Wellness Academy Manager & Spa Trainer at ELE│NA Spa & Wellness (2025-07 – Present)
- Pioneer, manage, and facilitate the operation of the first dedicated Wellness Educational Facility within the Maldives.
- Develop and deliver CIBTAC-accredited training courses across international and local markets, both online and in-person.
- Interview, recruit, and coordinate specialized holistic trainers from across the globe to conduct cutting-edge wellness modules.
- Formulate and embed proprietary Standard Operating Procedures (SOPs) and clinical therapies into new and existing spa properties.
- Author comprehensive theory manuals and practical assessments focusing on Skin Health, Body Anatomy, and Physiology.
- Travel internationally to orchestrate VIP wellness activations and manage high-profile luxury events.
Cluster Trainer at ELE│NA Spa & Wellness (2025-05 – 2025-07)
- Delivered multi-property, on-site, and digital training programs for resort staff across local and international luxury portfolios.
- Designed and executed the corporate onboarding program, training new joiners on brand standards, advanced facial therapies, and skin anatomy.
Regional Operations Manager – Gauteng at Mangwanani African Spa Group (2020-02 – 2025-02)
- Directed complete operational, maintenance, marketing, and logistical pipelines across 5 premium wellness establishments (Birchwood, Palazzo, Pivot, River Valley, and Royal Elephant Hotel).
- Oversaw a large-scale corporate staff structure, personnel, driving performance management and training strategies.
- Implemented, audited, and optimized corporate SOPs across the delivery platform to defend brand integrity.
- Interpreted monthly management accounts, conducted multi-branch benchmarking, and implemented successful corrective actions to meet target budgets.
- Partnered with national television, radio, and hospitality stakeholders to maximize brand visibility and manage corporate media portfolios.
- Led the design, construction aesthetics, and menu optimization of new spa developments from concept execution to launch.
Board Member – Spa & Wellness Chapter at Tshwane Tourism Association (2020-02 – Present)
Elected representative driving regional commerce by building strategic partnerships between the spa/wellness industry and the broader tourism ecosystem within Tshwane.
- Collaborated directly with the Mayor of Tshwane and regional leaders on socio-economic strategies to optimize tourist safety and bolster district offerings.
Medical Dermatology Representative (KwaZulu-Natal) at Innovative Healthcare Solutions / Van Dyk Pharmaceuticals (2018-04 – 2020-01)
- Managed the medical sales pipeline for advanced dermatology, detailing skincare formulations directly to Pediatricians, Gynecologists, GPs, Dermatologists, and Aesthetic Practitioners.
- Delivered evidence-based product presentations focusing on active ingredients and mechanisms of action for clinical skin disorders.
Skin Care Specialist Trainer & Head of Marketing at CZA Marketing (2017-11 – 2019-02)
- Spearheaded product formulation, testing, and lifecycle development for the Snail Care product range.
- Managed the recruitment, deployment, and performance of promotional staff and corporate sales teams for major FMCG accounts.
- Produced and hosted live skincare educational programs on regional radio networks, expanding brand footprint through interactive marketing campaigns.
Regional Representative at Zoey Marketing (2014-02 – 2015-11)
- Drove B2B sales development and brand acquisition strategies for corporate wear, gifting portfolios, and customized branding contracts.
National Skincare Product & Therapist Trainer at Nutriwomen Skin & Healthcare (2009-10 – 2012-08)
- Authored corporate training manuals and mapped out nationwide educational schedules for therapists across The Dischem Pharmacy/Salons Nationally.
- Composed and successfully rolled out specialized facial protocols implemented across Dis-Chem Salons nationally.
- Served as an executive technical advisor for incoming product development and ingredient formulations.
Owner / Lead Therapist at Fantasha Beauty at Weleda Pharmacy (2009-02 – 2009-09)
- Executed end-to-end business operations, local marketing campaigns, inventory controls, and financial records.
- Provided high-end clinical facials, body massage, aesthetic nail treatments, and event makeup artistry.
Mobile Bridal Makeup Artist at Fantasha Traveling Artistry (2007 – 2009)
Bank Home Loans Consultant at Standard Bank of South Africa (2006 – 2007)
Beauty Therapist at Relax Station Day Spa (2004 – 2005)
Skincare Advisor & Makeup Artist at Estée Lauder (2001 – 2003)
