Tatum Rademeyer
Violations Department – Data Capturer
About
Experienced and dedicated professional with a background in finance, fleet coordination, customer service, and data capturing. Seeking an opportunity to apply my skills, expand my knowledge, and contribute positively to a dynamic, growth-focused organization.
Experience
Violations Department – Data Capturer - ETC (Electronic Toll Collection) KTC
(2018-08 - 2024-10)
- Data capturing, validation, and accuracy checks
- Maintaining data integrity and internal system consistency
- Handling sensitive information with confidentiality
- Generating reports and summaries for audit and analysis
- Collaborating with teams for timely processing of cases
- Identifying issues and escalating unresolved matters for enforcement or legal action
Customer Service Agent - ETC (Electronic Toll Collection) GORT
(2018-03 - 2018-08)
- Handled high-volume calls regarding e-tag accounts, billing, and road usage
- Assisted with registration, top-ups, account queries, and toll fee explanations
- Provided technical support for tag installation and troubleshooting
- Investigated and resolved disputes, malfunctions, and billing complaints
- Logged and tracked complaints in CRM systems with accurate documentation
- Collaborated with teams and vendors to resolve issues and provide feedback
- Drafted response letters and summaries for escalated cases
Creditors Co-Ordinator - JDG Trading (PTY) LTD
(2008-05 - 2016-02)
- Processed high volumes of supplier invoices with accuracy and timeliness
- Reconciled supplier statements and resolved discrepancies
- Coordinated payment runs in line with company policies
- Maintained vendor records and managed supplier queries
- Assisted with month-end reporting and creditors aging reports
Creditor's co-ordinator (Fleet paying car repairs) - JDG Trading (PTY) LTD
(2007-12 - 2008-05)
- Processed and authorized payments for vehicle maintenance and repairs
- Verified job cards, quotations, and invoices for accuracy and compliance
- Liaised with dealerships, workshops, and internal departments to track repairs
- Maintained detailed fleet records, including repair history and service schedules
- Monitored outstanding repairs to minimize vehicle downtime
- Ensured accurate allocation of costs to cost centres and vehicle codes
- Contributed to improving approval and payment processing turnaround times
Education
National Senior Certificate - Matric - St. Edna's Secondary School (2006-11)
Short Course - Asset Management and GRAP Asset Accounting - University of Pretoria (2021-05)
