Tetelo Rachel

Detail-oriented Accounting and Administration professional with a Higher Certificate in Accountancy (NQF 5) and experience in financial record keeping, database management, record keeping, and office support. Skilled in MS Office, document control and maintaining accurate records. Able to work independently and support department administrative functions effectively.

General Assistant at Nelson Mandela University Investment Company (2024-06 – 2024-11)

General Assistant role focused on supplier management, financial data capture, and document organization.

• Contacted suppliers for updating their details on the supplier database
• Captured and updated supplier financial information accurately
• Scanning and filing of documents
• Assisted in ordering stationery and refreshments for the office
• Ad hoc duties as instructed by the Senior Administrator
• Ensured proper record keeping and compliance with office procedures
• Ensured accurate filing of financial and procurement records

Debtor Collector Agent at Just Bridge (2025-02 – 2025-07)

Debtor collection role involving customer contact, payment negotiation, and target achievement.

• Contacted customers regarding outstanding accounts
• Negotiated payment arrangements and settlements
• Worked towards daily and monthly collection targets

Customer Service/Administrative Experience at Multiple Organizations

General customer service and administrative experience across multiple positions.

• Assisted clients with queries and requests in professional manner
• Maintained accurate client records and documentation
• Communicated clearly and effectively via phone, email, and face-to-face

Higher Certificate in Accountancy – Nelson Mandela University (2021 – 2021)

Grade 12 in Matric – Refilwe Secondary School (2018 – 2018)