Thabiso Ngcobo

Thabiso Ngcobo

Customer Service Professional

Talent

Durban, eThekwini Metropolitan MunicipalityMember since December 15, 2022

·

Hire this person

Send a job offer directly to this candidate

About

I am a customer service professional for a UK based utilities company. I am looking to work on a cruise ship for the amazing experience and money it comes with. I have worked over a year in the costumer service department and have gained experience working with people. I have mastered great customer experience, leadership skills and problem solving.

Experience

I have worked around many positions even though I was hired under customer service, I improvised as a subject matter expert, helping my colleagues with less experience and also a quality assurance agency, monitoring calls by advisors.

Education

I graduated highschool bachelor in 2018 and I am currently studying towards my bachelor's degree in Educational Studies.

Reviews

Similar people near Durban, Ethekwini metropolitan municipality

Amanda Hlengwa

Customer Service & Administrative Professional

Durban, eThekwini Metropolitan Municipality

Customer ServiceTelephone EtiquetteOffice Administration+12

Nqobile Mamisa

Sales and Customer Service Professional

Durban, eThekwini Metropolitan Municipality

Customer ServiceIdentifying Customer NeedsCommunication

Nomvelo Dlamini

Customer Service

Durban, eThekwini Metropolitan Municipality

Ability to communicate clearly with team members, clients, and supervisorsGood verbal and written communication (emails, reports, calls)Active listening skills+3

Mandhira Maharaj

Customer service advisor

Analytical skillsCommunication skills (Verbal/Written)Team work and Co-operation+9

Nomonde Mlunguza

Customer Service Agent

Durban, eThekwini Metropolitan Municipality

Communication SkillsTime management SkillsProblem-Solving Skills+2

Hlengiwe Patricia Sangweni

Customer Service Specialist

Durban, eThekwini Metropolitan Municipality

Excellent customers service etiquetteGood communication skills (both verbal & written)Firm interpersonal skills+5

Other similar people

Grace Majatladi

Customer service operator

Pretoria North, City of Tshwane Metropolitan Municipality

Customer service operatorBatho Pele Principles

Raquelle Barnes

Customer Service Professional

Communication SkillsAttention to DetailIndependent Work Ethics+1

Kamogelo Matsetela

Customer Service Professional

Problem SolvingSAP HCM

Prince Sello Moagi

Client Service Consultant and Data Capturing

Tembisa, Ekurhuleni Metropolitan Municipality

Client Service Consultant and Data CapturingCRM Systems

Dineo Fumbeza

Customer focused customer service professional

Cape Town, City of Cape Town

Customer Service and SupportCall Management (Inbound & Outbound)Complaint Resolution and Conflict Management+4

Kholie Jameson

Dedicated Customer Service Professional

East London, Buffalo City Metropolitan Municipality

Point-of-sale transactionsSwitchboard inquiriesData entry