Thami Nzuza

Reliable and friendly Sales and General Assistant / Assistant Supervisor with three years experience of retail experience at McCullagh & Bothwell, which includes assisting customers, processing sales and managing stock. Skilled in providing excellent customer service to parents and students in a fast-paced private school uniform shop environment. Known for strong organizational skills, attention to detail and a helpful and approachable attitude.

Committed to supporting smooth store operations and delivering a positive and memorable shopping experience.

Sales and General Assistant - McCullagh & Bothwell - Johannesburg, South Africa

(2022-08 - 2023-09)

• Maintaining visual merchandising and store cleanliness.
• Cash handling and point-of-sale (POS) system proficiency.
• Ensuring product availability and correct labeling.
• Attending to walk-in customers with purchases.
• Supporting daily store functions

Assistant Supervisor - McCullagh & Bothwell - Johannesburg, South Africa

(2023-10 - 2025-04)

• Opening and closing the store.
• Assisting with order processing for bulk and special orders.
• Supervising and training junior staff and students.
• Delegating daily tasks and monitoring performance.
• Processing sales, returns and exchanges efficiently.
• Receiving and organizing new stock deliveries.
• Performing stock counts and inventory audits.
• Clear verbal and written communication with staff and customers.
• Conflict resolution and handling customer issues professionally.
• Liaising with suppliers when necessary.
• Multitasking in a fast-paced retail environment.

Matric - Sgodiphola Secondary School (2012)