Thandi Bvuma

Perform daily, weekly and monthly cash reconciliations for clients, ensuring that all discrepancies are flagged, investigated, and resolved promptly Oversee the reconciliation of market values for securities in client portfolios, ensuring that valuations are accurate and consistent across all data sources Perform daily position reconciliations for clients, ensuring that all discrepancies are flagged, investigated, and resolved

Senior Banking Operations Specialist - MultiChoice Group Limited - Johannesburg

(2021-06)

• Perform daily, weekly and monthly cash reconciliations for clients, ensuring that all discrepancies are flagged, investigated, and resolved promptly
• Oversee the reconciliation of market values for securities in client portfolios, ensuring that valuations are accurate and consistent across all data sources
• Perform daily position reconciliations for clients, ensuring that all discrepancies are flagged, investigated, and resolved
• Perform daily, weekly and monthly reconciliations for client funds, ensuring that all cash, positions, interest, dividends, and market events (such as corporate actions) are accurately reconciled across multiple sources (e.g., brokers, managers, custodians)
• Established the banking structure and managed the daily bank relationships for the entire company
• Maintains and monitors banking activity in Treasury Management's system's modular database
• Ensure cash is properly balanced, codified and reconciled for accounting review and recording
• Perform bank reconciliation and balance sheet reconciliation to ensure all accounts posted have been correctly allocated and balanced to general ledger
• Check and capture journals for validity of costs transferred and code according to correct ledger account and cost center to ensure the costs transferred are justified as per attachments to post correctly to the general ledger
• Communicate to stakeholders across globe, explaining the process, coordinate for supporting documents to prepare reconciliations
• Manage banking relationships and completion of documentation required for credit cards, accounts and any other banking requirement
• Proactively identify and resolve complex system-related issues affecting the accuracy of position and P&L valuations. Collaborate with IT and other operational teams to resolve data discrepancies and optimize processes
• Assist with UAT testing and new developments before going live with products and UAT Testing for Financial Year Change
• Compile BRS documentation for new and enhanced system features
• Assist in driving projects to improve system and business processes, supporting the business on digital transformation
• Evaluate and improve current processes and procedures to continuously improve output
• Ensuring all duties have SOPs are in place
• SAP First Line Support, SAP Superuser
• Identify opportunities for process optimization within the reconciliation team and broader fund administration function. Share insights and suggest improvements to increase operational efficiency and enhance client service
• Execute transactions related to cash, foreign exchange, and interest rates
• Collaborate with cross-functional teams to optimize financial operations
• Maintenance of the bank account in the accounting system, including the allocation of banking transactions and reconciliations as required
• Perform month end and year end activities: General Ledger Close, General Accounting, Journal and Balance Sheet Reconciliations, and preparation of other financial information for internal
• Execute treasury-related payments and monitor settlement processes for timeliness and control
• Handle intercompany loans and manage intercompany rentals and process all supplier invoices
• Reconciliation of Cash Pool balances to SAP
• Record and maintain loan and derivative transactions in the Treasury Management System
• Manage group cash flow to ensure sufficient funds are available across all accounts and Analyze cash balances and perform forecasts for operational expenses
• To maintain collaborative relations between the business and 3rd party financial institutions
• Ensure that detailed refunds per the Business Intelligence ledger agrees to the processors summarized transactions per the matrix feed and 3rd party
• Investigate and resolve any unreconciled items, working with both internal departments and external vendors to find and correct errors
• Liaise with internal teams such as Accounts Receivable and external partners to ensure smooth and accurate financial flow
• Verify all bag transactions and ensure correct settlement flagging
• Actively contribute to the improvement and optimization of reconciliation and portfolio management systems. Collaborate with IT and other departments on system upgrades and troubleshooting
• Keep up to date with new developments in portfolio management and reconciliation systems. Participate in training sessions and workshops to enhance your technical skills
• Develop and maintain expertise in SAPS4 HANA 2020 and General Ledger modules. Ensure that the system is being utilized effectively for the completion of reconciliation tasks and the production of fund valuations
• Perform routine compliance checks and adhere to company risk and compliance processes and policies
• Participate in testing of operational controls and report findings
• Working in tandem with Manager and Risk and Governance colleagues to instill a culture that is centered around good governance and compliance
• Assist in compliance investigations and gather necessary information along with assisting in preparation and gathering of documentation for SOC audits
• Ensure reconciliation processes adhere to SOC (SOC 1/ISAE 3402) requirements by meticulously documenting reconciliation procedures, controls, audit trails and raising any inconsistencies
• Support governance frameworks by adhering to established reconciliation policies, controls, and escalation protocols, ensuring data accuracy and integrity in line with regulatory and organizational standards. Identify potential reconciliation-related risks and implement controls to mitigate them
• Work closely with operations staff, project managers, implementation teams, and other business units to ensure the successful implementation of new products and solutions that support the reconciliation and portfolio management processes
• Conduct daily, weekly, and monthly reconciliations for various accounts, including bank statements, general ledgers, inter-branch transactions, and accounts payable/receivable
• Pinpoint variances between different financial records (e.g., between the head office and a specific branch's reports), investigate the causes of these discrepancies, and resolve outstanding issues promptly
• Provide support during internal and external audits by preparing schedules and supporting documents related to reconciliations
• Liaise with branches, agencies, banks, and internal departments (such as operations and compliance) to exchange information, resolve issues, and ensure proper allocation of transactions

Assessor Support - Standard Bank - Johannesburg

(2011-05 - 2013-12)

• Retrieve systematic assessment request
• Allocate assessment
• Telephonically verify and confirm Information regarding assessment
• Ensure assessments are processed within laid Down instructions
• Quality checks for assessors and confirm Information as correct to expedite Assessment allocations
• Answer telephone queries received from Assessors and agent regarding access, Correct property and property size
• Look up information on the system and provide accurate information to the Assessor
• Contact the client to make Appointment for the assessor
• Identify the loan criteria and determine the Type of loan

Customer Care Agent - Dell Computers - Johannesburg

(2011-01 - 2011-04)

• Helping customers to ensure they find the right product/service
• Investigating and solving customer problems
• Refer customers to senior staff when necessary
• Creating a new feedback procedure for clients or improving upon the existing model
• Learning about your company's products/services and remaining up to date with any changes

Production Manager - Butterflykidz - Johannesburg

(2005-04 - 2010-12)

• Make sure that production is done on time
• Managing the staff
• Placing orders
• Create new products
• Promotions
• Training new staff when needed
• New business development
• Main training exists in business
• Price negotiations with clients and suppliers

National Diploma - Financial Management - Academy of York (2000-01)