Nombuso Ndlovu

I am seeking a role in the hospitality sector where I can leverage my expertise and innovative skills to drive excellence and contribute to the organisation's growth and success. Committed to upholding the highest standards of integrity and work ethics, I align with the organisation's values and reputation. My goal is to expand my knowledge and expertise, take on additional responsibilities, and make a lasting impact while advancing in my career.

I am dedicated to continuous learning and self-improvement, striving to make a meaningful contribution to the hospitality industry.

Housekeeping - Suncoast Hotel and Towers

(2020-01 - 2022-12)

• Maintain cleanliness and organization of guest rooms, public areas, and back-of-house areas
• Understanding of cultural diversity and sensitivity
• Familiarity with local hospitality standards and regulations
• Ensure excellent customer service and respond to guest needs
• Work collaboratively with other departments, such as front desk and maintenance

Cleaner - Suncoast Casino

(2023-02 - 2023-07)

• Vacuuming, sweeping, and mopping floors of various types
• Follow safety protocols and use protective equipment
• Maintain cleaning equipment and supplies

Cashier | Waitress - Timber Lake Spur Ranch

(2023-01 - 2023-12)

• Maintaining a clean workspace
• Operating point-of-sale (POS) system
• Providing excellent service to ensure customer satisfaction
• Take food and drink orders from customers
• Handle customer payments and process transactions

Cashier | Waitress - Honchos Flame Grilled Restaurant

(2024-01)

• Maintain a clean and organized workspace
• Serve food and beverages in a timely and friendly manner
• Up selling and promoting special menu items
• Ensure customer satisfaction and resolve issues
• Ensure that health and safety protocols are adhered to
• Operate point-of-sale (POS) system accurately and efficiently
• Deal with any complaints and report issues with management when necessary

National Senior Certificate (2010-12)

TEFL Certificate (2023-12)

Cyber Security Certificate (2024-12)