Thapelo Mpofu
Junior IT Support Technician | Junior IT Analyst | Junior Software Support Technician
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About
Support the development and implementation of Marketing Plans on ready to sell products. Photography of all finished goods to market and sell. Ensure order fulfilment is managed daily with delivery and customer co-ordination. Developing action plans for activities and campaigns.
Experience
Freelance Graphic Designer / Assistant Product Manager at BQBDE / Self Employed (2022-03 – Present)
Support the development and implementation of Marketing Plans on ready to sell products. Photography of all finished goods to market and sell. Ensure order fulfilment is managed daily with delivery and customer co-ordination. Developing action plans for activities and campaigns.
- Presentations designs
- Service and product poster designs
- Logo designs – creative
- Development new opportunities through detailed assessment of market trends
- Data Capturing of orders and new stock
- Compiling of the Digital Catalogue
- Product layout and professional photoshoot
- Managed to work with supportive clients – Khuumo Media, B Fitness, Alberton Sports and Fitness, Mokoena Services Construction, and Motheo Trading Solutions
SETA Entry Intern at The Skills Development (2018-01 – 2020-11)
Managed student validation and registration processes, document verification, and liaison with relevant SETA bodies.
- Data Capturing
- Ensure that Students validation process is correct before loading on the system
- Registering Students
- Filling of details monthly
- Linking and qualification verification process
- Obtaining Proof of registration/Proof of enrolment
- Liaising with the relevant SETA
- Obtaining client and learner's signatures
- Checking if documents are valid as per the SETA requirements prior to submission
- Managed to build a strong support structure (relationships) with the operations team and marketing which improved our working procedures and translated to sales
Education
Matric – Diversity High School (2012)
Certificate in IT in Computer Based Graphic Development (2014)
Diploma in A+, N+, CCNA, Security+ – IT Academy (2022-02)
NQF Level 5 in Information Technology (Systems Support Engineering) – The Skills Development
NQF Level 4 in Information Technology (Systems Development) – The Skills Development
NQF Level 3 in Contact Centre Operations (Inbound and Outbound) – The Skills Development
