Thato Letsoko

Results-driven Project Coordinator with 9+ years of experience coordinating large-scale training programmes, learner administration, stakeholder engagement, and SETA and QCTO compliance. Experienced in managing both technical and commerce-focused occupational programmes, with a strong track record in learner data management, online and in-person training coordination, quality assurance, and successful QCTO moderation outcomes. Skilled in client relationship management, reporting, LMS administration, and end-to-end programme coordination.

Project Coordinator (Learning & Development) - Optimum Learning Technologies

(2019-11 - 2026-07)

Reference: 0728232134/0116786199 Jhana Meiring (Project Manager)

• Lead coordination of training programmes (online & in-person).
• Manage learner data across LMS, SharePoint, SETA systems.
• Administrated E-Learning Portal (Moodle)
• Scheduled and co-piloted online classes using Microsoft Teams, supporting facilitators and tracking attendance during virtual training sessions.
• Oversee scheduling, facilitators, logistics.
• Ensure QCTO & SETA compliance and audit readiness.
• Successfully coordinated training quality assurance processes resulting in QCTO moderation approval/upheld moderation outcomes.
• Prepare monthly operational reports for management.
• Analyse learner performance and implement improvements.
• Liaise with stakeholders and SETA bodies, registered learners on relevant SETA systems.
• Conducted learner orientation sessions, introduced learners to programme requirements and processes.
• Printed and prepared learning materials and programme documentation for training sessions.
• Coordinate graduations and certifications.

Training Administrator: Academics - African Global Skills Academy

(2017-11 - 2019-10)

Reference: 0117816902 Rookaya Cupido (Training & Special Projects Manager)

• Managed learner recruitment and psychometric selection.
• Coordinated full training lifecycle, Tracked learner progress & PoE's.
• Coordinated student placements for practical workplace exposure
• Conducted site visits
• Maintained SETA compliance documentation.
• Prepared reports and compliance documents.
• Coordinated training venues and facilitators calendars.
• Engaged with hospitality establishments to negotiate and secure workplace placement opportunities for learners, ensuring suitable practical training environments aligned with programme requirements.

Office Administrator - African Global Skills Academy

(2016-11 - 2017-11)

Reference: 0117816902 Rookaya Cupido (Training & Special Projects Manager)

• Managed daily office administration and ensured smooth day-to-day operations.
• Scheduled meetings, managed calendars, and coordinated appointments for managements.
• Provided administrative support to senior management, including document preparation and follow-up.
• Handled emails, phone calls, and general business communication professionally.
• Prepared reports, meeting documents, and maintained accurate filing system and office records.
• Organized digital and physical filing systems for easy document access and compliance.
• Coordinated venue bookings, travel arrangements, and logistics when required.
• Managed office supplies and communicated with external service providers.
• Assisted with confidential tasks and supported overall operational activities.

Retail Associate - Edcon Boardmans

(2015-08 - 2016-10)

Reference: 0724066798/0116152169 Joseph Tsotetsi (Store Manager)

• Managed transactions and reconciliations
• Provided customer service, Assisted customers with product enquiries, product selection, and general instore support.
• Maintained merchandising standards
• Conducted regular stock counts and assisted with inventory control and reconciliation
• Received, checked and processed incoming stock deliveries in line with store procedures

Diploma - Business Management - IIE Rosebank College

National Senior Certificate - Matric - Dawnview High School