Thembekile Mashiloane

Detail-oriented and proactive Administrative Professional with over 6 years of experience supporting offices in finance, call centre, and corporate environments. Experienced in tender documentation, reception, office administration, customer service. Highly organized, professional, and able to work independently and teamwork.

Tender Administrator at Thirhani Nkateko Project and Developments (2024-02 – 2026-01)

• Source, monitor, and track tender advertisements and bid opportunities
• Prepare, compile, and submit tender documents accurately and on time
• Ensure compliance with tender specifications, contractual requirements, and submission deadlines
• Coordinate input from internal departments (finance, operations, technical teams)
• Maintain tender schedules, checklists, and submission calendars
• Manage tender queries, clarifications, and correspondence with clients
• Prepare administrative documentation (company profiles, certificates, declarations)
• Verify supporting documents (CSD, B-BBEE, tax clearance, CIDB, company registrations)
• Handle printing, binding, packaging, and electronic submissions of tenders
• Maintain tender registers and records for audit and reporting purposes
• Assist with pricing schedules and cost documentation (where applicable)
• Monitor tender outcomes and follow up on awarded or unsuccessful bids
• Ensure confidentiality and secure handling of sensitive tender information
• Update and maintain compliance documents and expiry dates

Office & Technical Administrator at Mumy and Sons Projects and Construction (2019-10 – 2023-09)

• Compiled and submitted tender documentation
• Managed reception and switchboard operations
• Maintained filing and archiving systems
• Liaised with its service providers
• Directed incoming call management and screening processes
• Oversaw the handling and redirection of customer and employee inquiries
• Managed message distribution efficiently
• Welcomed clients and ensured a positive first impression
• Coordinated meetings and appointments to optimize schedules
• Captured accurate minutes during meetings for record-keeping
• Led payroll and HR support initiatives as required
• Addressed and resolve customer and supplier inquiries
• Ensured a professional and tidy reception environment
• Managed orders for stationery and refreshments to support office operations
• Liaised with it to resolve technology-related issues
• Supervised the preparation and accuracy of tender documents
• Administered the Xero system for financial management
• Developed invoices, quotations, and purchase orders to streamline processes

Admin Receptionist (Temporary) at Assign Services (2019-01 – 2019-09)

• Answered and redirected incoming calls
• Welcomed clients and visitors
• Assisted with HR and payroll administration

Grade 12 (Matric) – Sandton View High School (2009)

Child and Youth Care Worker Certificate – NACCW (2014)

Diploma in Financial Accounting – Boston College