Thuli Glad

Experienced Administrative Professional with over 5 years of expertise in office management, HR administration, and payroll processes. Skilled in handling confidential information, drafting and reviewing documents, and ensuring compliance with organizational policies and legal requirements. Highly organized with strong attention to detail, excellent communication skills, and the ability to provide efficient support to legal and administrative teams.

Legal Secretary and Receptionist - SV Mahlangu Attorneys (Plaintiff Attorneys)

(2011-02 - 2015-07)

Administrative & Client Support Duties

• Operated the switchboard: answered and directed incoming calls.
• Assisted walk-in clients with inquiries and services.
• Typed, scanned, and filed legal correspondence.
• Managed incoming emails and faxes.
• Organized case files prepared legal documents, and scheduled appointments.
• Maintained the office diary and handled petty cash transactions.
• Arranged bookings and medico-legal appointments for clients.
• Provided general administrative support in litigation processes.

Payroll & Office Administrator - Lekhu Pilson Attorneys (Defendant Attorneys)

(2015-08 - 2020-11)

Office Administration and Payroll Administration Responsibilities for 55 Monthly Employees

• LMS Management: Oversee and maintain the RAF online system.
• File Management: Open and manage legal files using AJS.
• Correspondence & Scheduling: Type legal documents and manage the office diary.
• Communication Handling: Respond to emails, faxes, and telephone inquiries.
• Document Distribution: Physically distribute documents within the office.
• General Admin Support: Assist with various administrative tasks as needed.
• Financial Tracking: Manage and consolidate monthly spreadsheets.
• Maintain petty cash records.
• Payments Processing: Process payments for doctors and sheriff's, process monthly office payments (rent, municipal bills and ordering of stationery).
• Payroll Management: Administer payroll using Sage Premier Payroll.
• Employee Lifecycle: Handle onboarding and terminations.
• Leave Management: Capture and track employee leave.
• Payslip Distribution: Fold and distribute payslips.
• Provident Fund Administration: Manage Sanlam online provident fund system.
• Employee Records: Maintain and update personal files for all employees.

Office Administrator (Finance department) - SAFCA (South African Forestry Association)

(2023-07 - 2023-10)

Administrative, Financial & Digital Support Duties

• Prepared monthly financial reports and maintained the asset register.
• Managed petty cash and handled general office administration, including filing.
• Operated the switchboard and responded to emails.
• Oversaw company engagement software (GlueUp) and processed stationery orders.
• Managed social media platforms: Facebook, LinkedIn, Twitter, and Instagram.
• Issued invoices, quotes, and sales orders using Sage One Accounting.

HR Administrator - FALKE HOSIERY - SA

(2023-10)

Key Responsibilities

• Prepare monthly and weekly payroll reports and update internal HR databases.
• Process payroll for 145 weekly wage earners and 26 monthly employees using biometric time and attendance data.
• Handle employee onboarding and terminations via the Eco Time System.
• Capture and maintain accurate leave records.
• Fold and distribute payslips to all employees.
• Support recruitment and placement processes.
• File, organize, and maintain up-to-date personnel records.
• Order and manage PPE supplies for staff.
• Assist with union compliance & audit preparations.
• Perform general HR administrative duties.

Grade 12 - Pungutsha Secondary School (2007)

Certificate - End-user Computing - Academy International Computer & Commercial Training Institute (2009)

Certificate - H.R Management - Academy International Computer & Commercial Training Institute (2010)

Certificate - Business Communication - University of South Africa (2016)

Certificate - Sage Premier Payroll 2 days Training - Academy International Computer & Commercial Training Institute (2018)

Certificate - Human Resource Policies and Organization Structure - Alison (2025)