Tinny Malatjie

Highly organised and detail-oriented Office Management and Administration professional with solid experience in office coordination, front desk operations, accounts administration, customer service, executive support, and document management within construction, engineering, and equipment supply environments. Demonstrated ability to manage office operations, reception functions, invoicing, scheduling, records management, supplier coordination, travel arrangements, and administrative support in fast-paced and deadline-driven environments. Skilled in maintaining professional communication with clients, suppliers, management, and internal stakeholders while ensuring smooth day-to-day office operations.

Experienced in accounts administration, invoicing, payment tracking, office coordination, meeting scheduling, document control, customer service, logistics coordination, data capturing, and filing systems management. Strong capability in supporting finance, administration, and operational teams while maintaining accuracy, confidentiality, and attention to detail. Adaptable and solutions-driven professional with excellent organizational, communication, multitasking, and problem-solving skills.

Proficient in Microsoft Office Suite, administrative reporting, office systems, and stakeholder coordination with a strong commitment to professionalism, efficiency, and continuous improvement.

Receptionist & Consultant - Gwenesponso Cash Loan

(2024-01)

• Greet and assist clients professionally, managing a busy front desk environment
• Answer calls and direct queries, ensuring excellent customer service
• Assist with loan applications and handle confidential customer data
• Verify client documents for compliance and fraud prevention
• Manage payment collections, issue receipts, and reconcile transactions daily
• Maintain accurate filing systems and reception area organization

Accounts Administrator - Butcher and Meat Processing Equipment

(2023-01 - 2023-01)

• Processed supplier payments and monitored payment schedules ensuring accurate and timely financial administration.
• Managed invoicing processes for refurbished and new equipment sales while maintaining accurate financial documentation.
• Assisted with internal job costing, financial administration, and reconciliation support activities.
• Supported the finance department with account tracking, invoice processing, and payment follow-ups.
• Maintained accurate financial records, supplier documentation, and supporting administrative reports.
• Assisted with preparing reports, payment schedules, and financial administration documentation.
• Ensured supplier invoices and supporting documents were accurately filed and recorded for audit and reporting purposes.
• Communicated with suppliers and internal departments regarding account queries and payment-related matters.
• Supported administrative workflow and office coordination activities within a fast-paced operational environment.

Receptionist & Administrator - Butcher and Meat Processing Equipment

(2021-03 - 2022-12)

• Managed front desk and reception operations while maintaining a professional and welcoming office environment.
• Welcomed visitors, handled incoming calls, responded to email correspondence, and directed client queries professionally.
• Coordinated meeting schedules, managed calendars, and arranged appointments for management and operational teams.
• Maintained organised digital and physical filing systems ensuring accurate document management and retrieval.
• Assisted with office administration, customer service support, and operational coordination activities.
• Managed office supplies, monitored stock levels, and coordinated office inventory requirements.
• Supported company communication, switchboard management, and internal coordination activities.
• Assisted departments with administrative support, records management, and operational workflow coordination.
• Ensured smooth office operations while maintaining professionalism, confidentiality, and efficient service delivery.

Receptionist & Administrator - Tri-Star Construction

(2020-02 - 2021-03)

• Coordinated daily office operations and administrative activities within a construction environment.
• Arranged travel bookings, accommodation, transport logistics, and meeting room reservations for employees and management.
• Maintained Covid-19 compliance registers and administrative records for employees and visitors.
• Supervised office support staff including drivers and cleaners while ensuring smooth office operations.
• Managed office stationery, groceries, delivery logistics, and office inventory coordination.
• Assisted with filing, correspondence, office communication, and records management activities.
• Maintained accurate administrative schedules, reports, and office documentation systems.
• Supported management with office coordination, reporting, and administrative workflow support.
• Assisted with stakeholder communication and ensured efficient day-to-day office administration.

Personal Assistant - Renico Construction

(2018-01 - 2019-12)

• Scheduled meetings, coordinated planning discussions, and managed administrative support functions for management.
• Recorded, compiled, and distributed meeting minutes accurately and timeously.
• Managed municipal account tracking, builder documentation, and administrative coordination processes.
• Assisted with invoicing, filing, document management, and office administration activities.
• Coordinated logistics related to building plans, permits, and stakeholder documentation requirements.
• Delivered and collected documents from municipalities and external stakeholders ensuring compliance and timely submission.
• Maintained organised filing systems, confidential records, and administrative documentation.
• Assisted management with administrative coordination, office support, and daily operational tasks.
• Supported communication and document flow between internal departments and external stakeholders.

Diploma - Paralegal Studies - University of Johannesburg

National Diploma - Office Management & Technology - Cape Peninsula University of Technology (2015)

National Senior Certificate - Matric - Northern Academy (2011)