Tumi Mbhele

Efficient Sales Assistant skilled in managing transactions and customer inquiries. Processes payments accurately and handles customer concerns to build loyalty and repeat business. Collaborates with team members to achieve sales targets and drive store success.

Motivated professional demonstrating strengths in customer-focused roles. Adopts to dynamic environments through effective communication and problem-solving skills. Committed to delivering exceptional service and supporting team objectives.

Enthusiastic and approachable, bringing strong communication and customer service skills. Quick learner with knack for building positive relationships and assisting customers effectively. Reliable team player with proactive approach to problem-solving and ensuring pleasant shopping experience.

Demonstrates flexibility and eagerness to adapt to new challenges.

Sales Assistant - Jam store - Johannesburg, South Africa

(2024-10 - 2025-05)

• Managed case files, ensuring accurate documentation and prompt retrieval of information.
• Drafted legal documents, including contracts, wills, and conveyances, adhering to precise legal requirements.
• Coordinated with court personnel and other legal professionals to schedule hearings and meetings.
• Reviewed legal documents for accuracy, clarity, and compliance with legal standards.
• Assisted customers in selecting products, offering detailed advice to meet their needs.
• Maintained an up-to-date knowledge of product features, benefits, and availability.
• Maintained, clean, presentable and stunning product displays by conducting routine visual merchandising tasks and deep cleans.

Sales Assistant - Santam (Global Direct) - Johannesburg, South Africa

(2022-02 - 2024-03)

• Assisted customers in selecting products, offering detailed advice to meet their needs.
• Handled customer enquiries, providing prompt responses to questions about products and services.
• Assisted customers in locating products and provided detailed information to enhance shopping experience.
• Collaborated with team members to achieve sales targets and contribute to store success.
• Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.

Sales Assistant - Mr Price - Johannesburg, South Africa

(2019-02 - 2021-03)

• Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
• Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
• Assisted customers in locating products and provided detailed information to enhance shopping experience.
• Pulling data from multiple sources, identifying gaps or conflicts, and summarizing key points in briefings or reports.
• Assisted customers in selecting products, offering detailed advice to meet their needs.

Diploma of Higher Education - Marketing - Flavius Mareka College (2019 - 2019) Sasolburg, Free State

A-Levels: Matric - Kgolothuto Secondary School (2016 - 2016) Free State