Wame Dihemo
Results-driven Payroll & HR Administrator with 10+ years of progressive experience
About
Results-driven Payroll & HR Administrator with 10+ years of progressive experience in payroll processing, HR compliance, employee relations, and office administration. Proficient in Simple Pay, labournet system, MS Excel, Payspace, Eco-time and payroll systems. Recognized for reducing payroll errors, streamlining workflows, and ensuring compliance with labour laws and financial regulations.
Experience
HR & Payroll Administrator - Kilner Park SuperSpar
(2025-11)
Retail
- Administer HR functions including employee records, contracts, and onboarding
- Process and verifying weekly and monthly payroll accurately and on time
- Perform daily cash-up, reconciliation, and prepare deposits
- Bank store takings and maintain accurate financial records
- Assist management with HR and payroll-related queries
- Ensure confidentiality and compliance with company policies
Payroll & HR Administrator - Kuruman Cleaning Services
(2024-01 - 2025-11)
Promoted
- Administered payroll for 120+ employees with 100% compliance, achieving a 15% reduction in payroll discrepancies
- Ensured accurate employee records, UIF, and provident fund submissions
- Conducted disciplinary hearings in partnership with SEESA, maintaining compliance with labour legislation
- Streamlined timesheet and fleet reporting, reducing delays by 20%
- Assisted procurement with supplier sourcing and petty cash management
Payroll Administrator - Kuruman Cleaning Services
(2022-09 - 2024-01)
- Supported HR in recruitment, onboarding, and leave management processes
- Transitioned paper-based employee files to cloud storage, improving accessibility
- Managed payroll documentation and cash handling with high accuracy
Administrative Clerk - Isang Nakale Inc.
(2021-09 - 2022-05)
- Maintained legal case databases and organized sensitive documentation
- Processed invoices, tracked payments, and updated client records
- Coordinated travel arrangements, calendars, and office supply management
Consultant (Debt Collections) - HTN Attorneys
(2018-10 - 2019-08)
- Negotiated client payment arrangements, reducing arrears within service-level agreements
- Monitored debt portfolios (3–6 months in arrears) and improved recovery rates
- Delivered client-focused support while achieving collection targets
Call Centre Agent - Vericred Collections
(2017-12 - 2018-10)
- Managed inbound collection calls, debit order setups, and repayment plans
- Consistently exceeded collection and service quality targets
Administrative Assistant - Priority Travel
(2016-04 - 2017-05)
- Coordinated travel bookings, reconciled expense reports, and maintained client databases
- Enhanced office efficiency by implementing improved filing and scheduling systems
Receptionist - Property Executive
(2011-01 - 2012-12)
- Handled high-volume calls, scheduled client appointments, and managed front desk operations
- Supported property management team with client file preparation and facility coordination
Education
Matric - Kebonang Secondary School (2008)
