Victoria Lerato

Customer Services Relations with several years of demonstrated excellence in achieving company goals and successfully Assisting Customers. Strong problem solver with the multitasking ability to handle several customers needs with ease. To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.

Driver - Sparklight Gearbox

(2014-12 - 2017-12)

• Performing regular vehicle checks, refueling, and arranging for maintenance and repairs as needed.
• Safely loading and unloading cargo or passengers and ensuring proper securing of loads.
• Interacting professionally with passengers or clients, addressing their needs, and ensuring their comfort and safety.
• Maintaining records of mileage, fuel consumption, and vehicle maintenance.

Truck driver - Mega Solutions

(2024-04 - 2025-12)

• Transporting minerals goods
• Operating heavy-duty trucks safely and efficiently
• Following safety protocols and regulations
• Conducting pre-trip inspections
• Reporting issues or incidents
• Working with dispatch to manage routes and loads

STATION SUPERVISOR - AREYENG BRT

(2018-05 - 2024-10)

• Maintain strong Company product and services knowledge to better assist Customer with Concerns and questions and general questions.
• Monitor arrivals/departures platform Allocation.
• supervise tickets seller, Security, cleaners and marshals.
• Help passengers with information, lost items and complaints

Matric - Mabake Secondary School

Certificate - Administration assistance - Khuphulanani institute College

Certificate - Environmental Management - Funda institution

Certificate - Dangerous goods - Wheelest Academy

NQF5 - Shemtrac - Funda institute training