Pindile Mdudwa

Customer-focused professional with experience in call center operations and retail supermarket environment. Skilled in handling customer queries, sales support, cash handling and problem resolution. Known for patience, clear communication and working well under pressure.

Call Center Agent - Revolving Reward - Durban

(2019-01 - 2020-12)

• Processed orders, complaints and account update using CRM software
• Met and exceed monthly KPIs for call time and quality scores.

Sale Assistant - Supermarket Kwamdavu - Durban

(2024-01 - 2025-12)

• Restocked shelves, checked stock levels and maintained store cleanliness

Grade 12 - Amandlethu High School (2018-12)