Victoria Molapo
Customer Service Representative
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About
I am smart, hardworking teamplayer. Passionate about helping others, a born teacher and very passionate about exceptional customer service.
Experience
I have over 20 years’ experience within the technical, customer service, administration, and quality assurance environment. Three years account management.
Account Manager
Ctravk
March 2020 - March 2023
Team Leader
Ctrack
October 2018 - February 2020
Quality Assurance
Ctrack
August 2016 - September 2018
Email Support
Ctrack
November 2014 - July 2018
Host Master
Telkom
January 2013 - June 2013
Second Level Support
Telkom
May 2009 - January 2013
Quality Assurance Specialist
Telkom
July 2005 - May 2009
Tier 1 Call Centre Technician
Telkom
October 2002 - July 2005
Education
Currently – ETD Practitioner NQF 5: Khulisane Academy
2015 – Supervisory and Management Development: A.T.A HR and Training Academy
2012 – Business Management and Administration: College Campus
2008 - Empowering the Manager: North West University (Business School)
1996 - Carlton Jones High School: Matric
