Vuyo Dinga
A versatile professional with a background in banking, customer service, entrepreneurship, and agriculture management. Adaptable, detail-oriented, and skilled in communication, problem-solving, and delivering quality results.
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About
Sales and Service Advisor offering expertise in customer Service, Sales and bank operations. Highly skilled in building relationships with customers and assisting clients with their financial needs and appropriate banking products and services.
Experience
Community Banker at FNB Summerstrand (2018-08 – 2019-08)
- Assisting clients with cash deposits, Enabling and migrating to digital banking and assisting with exceptional service.
Sales and service Consultant at Universal Banking (2019-09 – 2020-02)
Universal Banker at Port Alfred (2020-08 – 2021-12)
- Facilitated customer financial transactions, including Loans or credit application.
- Developed and maintained positive relationships with customers and proving exceptional customer service at all times.
- Analyzed customer financial needs and recommended appropriate banking products and services.
Sales and Service Advisor at FNB Daku Square (2022-01 – Present)
- Managed to be a part of new customer service systems(AOP) and processes, resulting in improved client satisfaction and time efficiency for clients
- Participating in the daily operations of the bank, including opening and closing procedures (Combinations holder, Customer services and sales.
Education
Grade 12 – Ndyebo Senior Secondary school
BTech in Agriculture Management – NMU
Facilitation Workshop in Generic Management – Customer Management NQF5
