Wendy Zaca

Reliable and adaptable Administrative and Customer Service professional with over four years of experience in office administration, client support, and front-desk operations. Experienced in managing records, handling customer enquiries, processing transactions, and supporting daily business operations. Known for professionalism, strong communication skills, and the ability to work efficiently in fast-paced environments.

Administrative Assistant at Isihlonti Oil Petroleum (Pty) Ltd (2021-03 – 2023-04)

• Managed daily office administration and operational support
• Handled customer accounts, correspondence, and record keeping
• Performed data capturing, filing, and document control
• Assisted with billing administration and accounts receivable support
• Coordinated communication between clients and management
• Maintained organised filing systems to improve office efficiency

Receptionist (Contract) at The Teal Orchid Spa (2023-08 – 2023-12)

• Managed front-desk operations and client reception
• Scheduled appointments and handled enquiries professionally
• Processed payments and maintained booking systems
• Provided information on services and maintained a welcoming environment

Customer Assistant / Computer Operator at Speed Print Internet Café (2024-01 – Present)

• Assisted customers with printing, scanning, CV typing, and online applications
• Provided basic computer support and guidance
• Operated office equipment efficiently
• Handled daily cash transactions and balancing
• Maintained a clean and organised workspace
• Supported customers with digital services and document preparation

Diploma in Tourism Management – University of South Africa

National Senior Certificate in Matric – Ogwini Comprehensive Technical High School, Durban (2019)