Key Accounts Manager - Sunbromate (Pty) Ltd
(2021-10)
Subsidiary of Twyford Intl
- Grew the business network from one chain to approximately all major tile outlets nationwide
- Responsible for growing the company's relationships with independent tile merchants nationwide
- Attending to listing of most independent tile merchants nationwide
- Grew monthly company sales in key accounts from approximately R2 million to +/- R30 million
- Negotiation of pricing and growing the company through the forging of retail relationships in the tiling industry
- Ensuring that customer support and service levels are consistently maintained
- Retention of key accounts (which, during my tenure has maintained a 100% retention rate)
- Conducting monthly meetings with key stakeholders to secure exclusive ranges for the company
- Monitoring of stock on hand and conducting future forecasts to enable stock continuation
Area Manager - Afrika Tile Distributors
(2017-01 - 2021-12)
- Acquiring of new product ranges for various target markets within the lower to middle income group, i.e. township areas
- Orchestrating various promotional and media related campaigns in order to bolster sales revenue
- Negotiation of deals with suppliers for specific products to be promoted in-store
Managing Director / Operations Manager - National Tile Traders
(2013-01 - 2017-12)
The purchasers of the company recruited me in order to improve company performance during financially stressful times. I was tasked with the restructuring of company policy and direction, which included:
- Increasing market share and sales revenue
- Improvement of merchandising and presentation of products
- Relocation of poor performing branches
Operations Manager - Tile II Tile
(2010-01 - 2013-12)
- Strategic planning and the sourcing of new locations for the opening of new stores
- Implementation of staff training programs and monitoring staff performance levels across all branches
- Establishing new supplier networks and monitoring of supplier accounts
- Marketing of company products across various media outlets in order to increase sales
- Implementation of individual staff and store targets, and the monitoring thereof
Founder / Managing Director - National Tile Traders
(2002-01 - 2009-12)
Company sold in 2009.
- Establishment of the company, opening of various branches and overseeing all operational functions
- Establishment of store targets and the monitoring thereof
- Ensuring and maintaining of high level customer and supplier satisfaction
- Conducting monthly stock-takes and addressing shrinkage in order to minimize stock losses
- Buying of all imported stock and overseeing distribution to branches nationwide
- Conducting monthly exco meetings to address individual branch performances
Trainee Manager / Branch Manager / Regional Manager - Ceramic Tile Market (CTM)
(1990-01 - 2002-12)
- Overseeing daily operational duties and developing marketing strategies for the company
- Ensuring effective stock management to maintain shrinkage at a minimal level
- Compiling financial budgets for individual branches
- Monitoring and reviewing budgeted expenditure and all operational costs
- Maintaining high level negotiations with suppliers
- Drafting optimal training and operational schedules, planning and organization of store events, and monitoring staff performances
